Was given estimated time of 50 minutes but was almost 2 hours. Called the shop and was told it was already out for delivery, but still didnt show up for another half hour. Shop then called back to ask if it was okay for them to give me a substitute (even though they had already apparently sent my order out). And when the food arrived it was still cold. Really disappointing because their food is usually very good - we just dont appreciate being lied to.

Got the wrong juice my partner salt and pepper chips where just pain justs half my chicken pakora was just mush in side and turned up cold

Took almost 2 hours between ordering and delivery

Lamb was to tough to eat and salad was turning discoloured. Went in the bin

Nearly 2 hrs waiting 😬

Meant to be ready for collection at half past and it hasnt even been started to be made at that point

Placed orderfor pick up and arrived at stated time, but somewhat annoyingly they didn't start preparing the order until I arrived

Took 2 hours and food was wrong