Food arrived after an hour and a half ( ordered before 4.45pm)Food was cold. Kebab meat appeared to be days old and was tough and dry. Childrens meals were ok, just a bit soggy where they were obviously in the box a fair while

The food was hot and tasty when it arrived which was over 1 hour and 30 minutes from ordering on scoff able. Would not order from them again as this has happened before

The delivery time we got told was 1 hour but an hr and a half later we still hadn't received our order. Tried to phone a few times and could not get through. Eventually managed to and was told it would be leaving the shop next. When it eventually arrived the juice was missing which we had ordered and the chips were salt only when we specifically asked for salt and vinegar (they never seem to get this right). Food was ok generally but the service of this takeaway is rubbish.

First time ordered everything was fine. today second time and delivery took one hour and 15minutes longer than expected. Plus they dont read notes which you leave for the restaurant, asked for NO onions in my wrap, but yet ended up picking out all onions.

The delivery time was stated at 1 hour 20 mins and actually took 3 hours. After 9pm before we received our meal, as such most of it went to waste

My pizza was all stuck to the top of the box and was freezing cold by the time I got the pizza open it looked a mess inside the box very upset!

The food was cold so it couldnt be wasting and tasted horrible

Took nearly 2 hours to come and wasnt very fresh when it arrived

The food took over 2 hours to arrive and was cold when it finally came

Waited well over an hour and both pizzas were stone cold when arrived

Good was cold and soggy Not worth the money

Our pizza was amazing but we waited 2 hours for it to arrive. We are loyal customers and order every Friday, last night was my Christmas night out and I was late due to waiting on my dinner arriving. Kebab King opens at 4pm I placed my order at 4.01 so to say they were busy and had a lot of orders is disappointing, our order was one of the first in, they need to manage their orders better. Also dont tell me it will be 1 hour tell me we are busy and it will be 2 hours at least then I can decide if I want to wait that long!!

Ordered a calzone and forgot to say no veg. Phoned up already made so no problem ill order another. Took double delivery and came at the same time. Got my burger with something over the bottom had to scrape it off. Chips were DISGUSTING. I always ordee from here so I'm VERY disappointed!

The food was of the same high standard as it always is so no complaints there. My issue is that when I chose ASAP as the delivery option it estimated an hour which is fine. But the meal arrived 2 hours from the order being confirmed almost to the minute. I think this is too long considering it is also a Wednesday night which must be far from the busiest nights.

The food is almost always very good and on time. But this time I had to wait almost 2 hours for my order:(

Not happy with my 16" super king munchie box costing £16.95 half the box was chips. Very disappointing with so much competition even locally you'd think business would be more willing to give better value for money.

The meal took nearly 2 hours to arrive.!I phoned 3 times and was told it was with the delivery driver. Only when I threatened to cancel did I receive it.?

Dry kebab meat , and overall , pretty tasteless

2 hours to deliver kebab meat missing from burger burger buns not toasted

Nearly 2 hours for delivery and only got it after I called them

2.5 hours - 2 calls - times inaccurate