Sorry to hear about your experience Andrew. It's been noted & please mention about it in your next order and ask for "cook chips well done" to enable us to ensure it may not happen again. Once again we thank you for your time & feedback and we look forward to see you soon.

Sorry to hear about your experience which is definitely not one would like to hear from its customers. We encourage our customers to come & collect their food which is quick & saving on delivery charge. Due to a customer demand we resumed to deliver to stoneyburn area which is very much outward for our drivers. With due respect you mentioned in your notes "don't knock at the door & call us if can't find us" & this is exactly what the driver did. All our food are packed separately bags so it doesn't get crushed but if it has been the case with you, please mention this in your next order & it'll be taken care of. Thank you

Thank you Linda for your feedback. We're happy to hear that we've been able to meet your expectations and you enjoyed your food. We look forward to serve you again ☺. Thanks

Thank you Nicole for your feedback. Pleased to hear that you enjoyed the pizzas. We look forward to seeing you soon ☺

Thank you Becky for your precious feedback. We're pleased to hear that you enjoyed the meal. Since we're newly opened and taking every feedback from our customers under consideration, yours been taken note of too. We've been repeatedly told by our customers that our menu looks pricey until they get the food comprising a decent size portions & most importantly the quality of our food as we don't compromise over food quality and that's what makes us different than others. We once again thank you very much for your time & your trust in us serving you the meal. We look forward to see you soon ☺

Sorry to hear your feedback Emma. Due to overwhelming demand in our customers & the distance to Fauldhouse from the takeaway, we allocate extra time for deliveries to ensure that our customers get the hot and fresh food all the time. It's ensured that all pizzas are well cooked unless customers ask for otherwise. It's very hard to believe that we'll ever send burnt pizzas to our customers if that's been the case with you. Please mention your comments in your next order as how well you want your pizzas & it will be taken care of as you'll wish. Once again we're sorry to hear for what you felt & hope to serve you again. Thank you.

Pleased to hear you enjoyed your food Kelly. Looking forward to serve you soon again 🙂

Thank you Vicky for your feedback. Our one of in-house prepared pizza sauce combined with freshly baked dough bring its own taste to our pizzas & calzones. We're pleased to hear that you enjoyed your food & we hope to see you again ☺

Dear Martin we're sorry to hear about your experience. All our drivers carry hot food bag to ensure the food is warm at all times. Your comments are noted and will try to look into it as what happened. Once again please accept our humble apologies and please mention about this order in your next order. We hope to see you soon.

Thank you Liam for your feedback. We really appreciate your concern about delivery time as we prepare every single order once it's received and that's why extra times are given to deliveries. But most importantly we're pleased to hear you enjoyed your food. Hope to see you soon ☺

Thank you Marcus for your feedback and it's been noted. Nachos will be slightly soggy due to cheese being cooked on top of it and excessive cheese won't allow to taste the nachos as well. All our meals have been designed with a thorough consideration. But at the same time we appreciate our customers feedback to improve. We thank you once again and hope that you must have enjoyed the food overall and we look forward to seeing you soon ☺

Thank you Diane for your feedback. We try to bring our customers a value for money and not compromising over quality. We're pleased to hear that you've enjoyed the food ☺ we thank you once again and look forward to serve you soon.

Thank you Elise for your time. We're happy to see that you enjoyed the food. We hope to serve you soon ☺

Thank you Liam. Pleased to see you again ☺

Thank you Kayleigh. Pleased to hear you enjoyed the food. We try our best to get the food delivered as hot as possible but we urge our customers to collect instead, it's quicker & saving on delivery charges as well. We're currently opening at 4.30 for delivery & 5pm for collection throughout the week except Tuesday's closure and soon will be opening around 3pm in few weeks time. Our timings will be updated on our official website, Google and scoffable. It's very encouraging to see our customers keep coming back. We hope to see you soon ☺

Very pleased to hear Debbie that you enjoyed the pizza. We try our best to bring our customers a tasteful food by baking freshly dough combined with our own in-house prepared pizza sauce. Quality mozzarella cheese & other ingredients are used in our pizzas. It's good to hear from our customers that they enjoy what we're trying to deliver. Once again we thank you for your time & look forward to serve you soon ☺

Thank you Andy for your feedback & we're pleased to hear that you enjoyed the meal except the sauce bit. One of our signature sweet chilli sauce adds a flavour to the meal unless customer asks for otherwise. It's noted that you did ask for the sauce and we're very sorry to hear that it was dry for you. Please accept our humble apologies and mention that in your next order and it'll be ensured that you enjoy the meal to the maximum ☺ . Since it's a new venue & for that reason our prices are very cheap than any other place around given the fact of maintaining a quality and portion size. Despite the way the utility & cost prices are hitting high, we're committed to bring our customers a quality food and not cut the corners. We can only establish and exist by the feedback and word of mouth of our customers and that's why we take our customers feedback on board. Once again we'd like to thank you for your time and look forward to serve you soon ☺

Thank you Shelly for your time and feedback. All our signature sauces are prepared with fine ingredients to bring a taste to our customers. We're pleased to hear that you enjoyed your meal and hope to serve you again soon ☺

Thank you Liam for your time & feedback. We're pleased to hear that you've enjoyed the meal. Hope to serve you soon ☺

Thank you Andrew. Food is all about well-being & health of people. Mostly customers won't know how their food is prepared and that's why we're proud to say that we've committed to bring quality food to our customers. Our doughs are freshly baked everyday. The Kababs are mainly meat served with original German Bread roll unlike other venues. Our signature sauces are prepared to bring a taste to customers. Based on a brief local survey, our prices are still less with decent portion of meal than the majority places. Once again we'd like to thank you for your time & feedback and look forward to serve you again soon ☺

Dear customer, we appreciate your time & sorry to hear that you misunderstood the menu. Your order was a 12" CALZONE & a mince samosa & it was exactly delivered to you as you told us over the phone. You mentioned that there were no chips & drink and you were reminded that you never asked for a Meal Deal and nothing was missing in your order. On Scoffable when you choose an item it takes you to second option to choose if you'd like to upgrade to a Meal Deal or not. It's to give liberty to our customers so that they can choose either to upgrade or not & merely not to impose on our customers. In your case you never upgraded as you mentioned that it was asking you to pay, but you never wanted to pay. You were also sent a printed leaflet which is very much clear to understand as well. You were repeatedly explained that there was no mistake on the order but since you were adamant to contact Scoffable about this despite you were not willing to listen to us over the phone, your wish was honoured and you were advised accordingly. We are proud to assure you and all our customers that we don't compromise on quality of our food. For your peace of mind, once again we do apologize for the inconvenience if caused and sorry to hear that you misunderstood your order. Your comments are noted as there's always a room to improve. We thank you for your time and feedback.

Pleased to hear that you enjoyed your food. Look forward to serve you again ☺ and once again thank you for your feedback.

Thank you for popping in and we appreciate your understanding as we were surprised with your concern of the food but pleased to hear that you enjoyed the food eventually ☺. Once again thank you for your time and we look forward to see you soon.