Bridge Cafe

6 North Bridge Street, Bathgate, EH48 4PS
Offline
Breakfast • Lunch
79%Great Rating

Bridge Cafe

Great Rating79%
Based on 19 most recent customer reviews
PositiveMost RecentNegative
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Reviews (137)

Back to Menu
Great Rating79%Based on 19 most recent customer reviews
PositiveMost RecentNegative

Reviews (137)

goodHeather18/01/2024
greatMilly15/01/2024
terribleJohn14/01/2024
Food was cold when arrived. Also did not receive my extras. E.g. hash brown or potato scone. Also bacon was under cooked. Not an enjoyable meal and sorry to say will not use again.
greatMilly13/01/2024
greatMartin12/01/2024
badLaura04/01/2024
Collected our sandwich box, baguette and portion of chips. When my son came to collect was asked to wait as were cooking fresh chips!!If these were fresh I would not like to see un fresh ones lets put it that way! Hard as a brick, very uncooked and looked as bad as tasted.
greatRebecca03/01/2024
greatAaron03/01/2024
badScoffable Customer02/01/2024
Sorry guys its a no from me today. Delivery took nearly 2 hours. Order was incorrect. Chips were burnt and soggy. Making them inedible. Disappointing as previous orders have been good.
goodAdam02/01/2024
Delivery time was 2 hours but the food was incredible and they listened to the notes aswell will defo be ordering again
terribleChloe30/12/2023
normally number one fan here but waited 2 hours on 2 rolls and didnt have my order when i phoned, gutted normally food is good but delivery times are baaad
terribleRachael30/12/2023
greatLynn22/12/2023
greatAarron19/12/2023
greatLaura15/12/2023
greatMartin14/12/2023
badAarron12/12/2023
greatAmanda10/12/2023
badMarisa10/12/2023
I placed order at 12.15 and it came around 2pm. I appreciate that you can be busy but my steak pie and chips were stone cold and the bread in my sandwich was stale like the bread had been lying out for a while. The filing was nice. Really disappointed and probably wont order again.
Reply from Bridge Cafe
Thank you for taking the time to write a review. We are so sorry that you were disappointed in your order. The sandwiches are made fresh when the orders come in. We do apologise that your steak pie wasnt warm either. We would like to put this right and if you would be kind enough to phone the cafe and place an order for lunch or breakfast it will be on us!! We appreciate every single order and dont want any of our lovely customers disappointed.
greatLisa09/12/2023
goodSharon06/12/2023
greatLisa03/12/2023
greatLisa02/12/2023
greatChloe29/11/2023
Food was lovely
goodLynn29/11/2023
Food tasted lovely even though the panini was burnt. Order arrived on time as usual 😁
Reply from Bridge Cafe
Thank you for your review and we are so sorry that your panini was burnt. We want to make this right for you. So the next time you order, please write in the special instructions box that we owe you a panini free of charge due to the last one being burnt. That way you wont be charged. Sorry once again.
greatMartin28/11/2023
Lovely as always, great too have somewhere in bathgate now that does such good breakfasts. Everything is always fresh and hot, delivery drivers friendly. Mum loves the soup 🙂
Reply from Bridge Cafe
Thank you so much for the review. Really kind of you, and thank you for reminding me to put on the soup again! Pleased you enjoyed your food. We really do appreciate every one of our lovely customers 😊
goodJamie28/11/2023
greatSharon27/11/2023
Excellent sandwich as usual from the Bridge Cafe. Great to see theyre on Scoffable now too. Their produce is always fresh and delicious.
Reply from Bridge Cafe
Thank you so much for your kind review. We really do appreciate it. Our lovely customers like yourself mean the world to us. Ill pass on your kind review to the staff. Have a great day
terriblePaul26/11/2023
Delivery was over 1.5 hrs and eventually went to collect order myself to then get home and realise an item was missing so had to drive back very disappointed.
Reply from Bridge Cafe
So sorry you were disappointed. When you phoned we did explain that the time given was estimated as we were extremely busy and both drivers out delivering. You asked if collection would be quicker and we said yes. Unfortunately an item was missing but when you came back we did give you 3 traybakes as a gesture of goodwill which we hope you enjoyed. Once again we do apologise
badThomas26/11/2023
Baked Potato Box advertised as including Salad, Coleslaw and Crisps, but only received the potato and it's topping. Disappointed that this was not as advertised on the menu.
Reply from Bridge Cafe
Hi, we are so sorry that you didnt receive what you ordered. It is a genuine mistake as we were so busy and your order has been misread. However please feel free to pop in the cafe or phone us direct for a delivery and we will deliver you a free meal of your choice. Once again we do apologise
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