Sent to wrong address, no apology and food was below average. Won’t use again

Appalling service. No delivery after 1 hour. Called the company to be told it’d take another 30 mins to an hour. However my stuff was ready. So potentially the food was going sit for a couple of hours. The excuse I was given was a driver had broken down. Ended up going out to collect it even though I paid for delivery and it wasn’t that good either.

Won’t be ordering again. Order was late - waited an hour and 25 mins, but more importantly the chicken satay was awful. Chicken was rubbery and uncooked in places. It was Completely inedible and went straight in the bed before it caused a bad case of sickness. Also no “free” prawn crackers despite spending over £15.

Best Chinese in West Lothian.

Food was not ready for collection at agreed time and had to wait 30mins. Then had to ask only to discover it had been ready and waiting behind counter for 10 mins.

Ordered at 6:51 and it arrived at 9:10.

We had to wait nearly 3 hours for delivery which I find unexceptable. We phone after 2 hours and was told we will have to wait another half hour because they were to busy.food was good when it eventually came but it was to late to enjoy will not use them again

2 hours 20 minutes to deliver and the food was cold. It doesn’t get much worse than that.

Ordered at 4.30pm for 6.30pm, almost 2 hours later and 2 phone calls later and still no food!!!!!

Used to love this chinese not had it in a long time the food was not nice at all even the kids who love noodles and rice wouldn’t eat it. Very disappointed unlikely to try again

Chow mein tasted burnt

Waited almost hour and a half for the delivery, which was a bit poor, but the food was really good on arrival

Good meal but we did wait for an 1 hour and a bit for delivery. It was worth the wait.

2 hour wait, no apology when I called to question when the order would arrive and food was cold and congealed!