The toppings were the usual good quality but the base was almost no existent, very thin to the point I couldnt pick it up without it collapsing. Tasted ok though😁
Reply from Fireaway
Hello dear!Thanks for ordering with us, we actually do an authentic italian pizza which is a thin base pizza, if you referencing to collapsing acutually i can see you ordered a build your own custom pizza ane you choose mozarrella plus buffalo cheese and most of the toppings were oily and it was a loaded pizza actually. Well we always listen to our customer feedback and we always try to maintain our food standard.Thank you
Emily30/06/2025
Once I made my order it gave me the email saying up to an hour, once it had pasted the hour I tried contacting them by phoning which it wouldnt let me then had to message on Facebook to find out they were short staffed. Once the order came nearly 2 hours after ordering we were missing an item which took a further hour to come which was after their close time
Jemma08/06/2025
Ordered at 1am, delivery said 50 minutes but didn't arrive until 3am. Pizza was burnt and was like chewing cardboard.
Aaron08/06/2025
Arrived an hour late, missing drink a when I called to ask they said they are busy because of closing, then why accept my order in the first place?!
Lauren01/06/2025
Didnt deliver food
Ben06/04/2025
Pizza arrived hardly warm, quite stale as if it had been left out or something, massive let down. The can of juice I got with my order was the best part.
Reply from Fireaway
We do appologise for the bad experiance, we never send stale products to customers, this could be having something with the drivers side. Will investigate this issue. Thanks
Paris23/02/2025
Took so long to come and pizza is like eating cardboard. Waste of calories!!!!
Diane01/02/2025
Delivery took almost 2 hours and food was inedible when it arrived.Refund was requested but refused by the company.Disgusting attitude and no customer service.
Sophie26/01/2025
waited over three hours for my food to come nothing arrived, tried phoning the shop rang out a few times then went straight to busy. very unprofessional from a business will not be ordering again.
K25/01/2025
Calvin24/01/2025
Waited over 3+ hours not worth
John05/01/2025
Order at 1 am arrived at 4am i did get a free pizza but already made something to eat and was in bed when it came food was look warm the guy said something about the driver and he had to make it him self and then deliver it just found the full expense a bit odd would have raler they phoned and just cancelled it or picked up when i tryed to phone so in short the order arrived 2 and a half hour after shop shut food looked nice lol
Craig04/01/2025
Waited over 2 hours for delivery and food was lukewarm at best
Shaun12/11/2024
Was freezing
Maxine20/10/2024
The wedgies were hard and the pizza was terrible never again will i order from here
Chloe19/10/2024
Stacy12/10/2024
Nitemare ! Waited 2 and a half ours for my order aye called 3 times time after time they said was on its way , can of colas for compensation ! Food was freezing and under cooked and wrong size pizza !
Lynsey05/10/2024
Tracy21/09/2024
Shaun06/09/2024
Ellie01/09/2024
Order did not arrive
Sharlene30/08/2024
Order once again wrong.Disgusted at being asked to pay half the price to have a new pizza sent out due to them not reading what was and wasnt ment to be on the pizza to then be told that they are busy so if I hadnt received a new one in the next 2hrs to then call and remind them! Absolute shocking response and a way to treat a customer who had quite often bought from there. That will be my last time I order from them. Really sad as we had enjoyed our meals greatly from here previously
Martin29/08/2024
Took 2hrs, pizza was poor & missing items from order
Paul21/08/2024
William17/08/2024
I was told it would be an hour, food turned up only after i called them at the hour 45min mark. By that point the milkshake, was just milk and the pizza's were warm at best. A shame as the place is usually on point.
Jacqui24/07/2024
Fair enough they swapped our toppings but they forgot our dips and took no responsibility for it. Expected us to be happy because we got a pizza deal on scoffable even though pizza was thinner. Also they had no solution to fix the dip situation and just expected us to forget it. Yeah was only dips but as a customer we ordered them and paid for them so we were entitled to get them.
Sharlene01/07/2024
Ordered 4 pizzas and all of them were burnt. Was very disappointed given every other time we have ordered they have been amazing. Wouldnt have minded as much if it were 1 pizza being over done as accidents do happen but for the whole order to be like that is just unacceptable. Need to be doing a quality control before delivery. Will order again and hope its back to its usual great taste or that will be it for us unfortunately.
Reply from Fireaway
Hello thanks for your feedback and allowing us to improve our service. We do appologise for the bad experiance, we use stone with a high temperature it might be because the chef cooked it a bit longer, we will investigate this issue and ensure it not happen again, and happy to offer you discount on your next order or free items. Thank you for choosing us.