Because i ordered my food at 8:19 and it said it will delivered in 50 and it said it would be here at 9:09 and it was past and it arrived round about 9:45 9:50 almost 10:00 the driver never even said sorry for taking long I was waiting more than 50 minutes shocking Im pretty sure I should get my money or something

Food was cold and had to be reheated in microwave. Sauce had completely soaked into the pitta bread so it must have been sitting for quite some time. We realised that the guy who delivered it had to be from the takeaway itself rather than a delivery driver as he was still wearing an apron which has to be a hygiene issue.

Food was cold and the chips looked like last nights reheats and the chicken kebab was as tough as my work boots

Chicken kebab awfulHard reheated and tasteless Pitta bread solid Chips cold

I ordered a kebab which was supposed to come with pitta salad and a sauce . After waiting 40 minutes ( which I didnt mind ) it arrived there was no salad or sauce all that was there was chicken in pitta .Most disappointed .When I phoned to complain I was politely told that I didnt order salad or sauce .I replied it was advertised kebab with pita salad and sauce . I was then in formed that they would send it out to me .I waited a further 15 minutes for it to be delivered .My meal was frozen by the time I eventually got it .GILLS STICK TO FISH AND CHIPS

The half pizza and the special fish were over cooked. Unable to eat the pizza and the fish coating couldn't be eaten. Usually the food is excellent

Food was good however the delivery time was expected to be 1 hour but was over 1.5hr wait, will probably put me off using again

Waited an hour and a half for delivery !

This has always been a lovely takeaway but when I got a takeaway last night it was too quick on delivery as they always take an hour to arrive, the chips where burnt, prob re-heats and the pizza was also burnt.. for the prices they charge youd expect nice Unburnt reheated food!!

Waiting time Was scheduled for 1 hour 20 min 👍after 1hour 30min I called to be told it was on its way Order arrived 39 min later The driver was ver polite and expressed his apologies for the delay The food was cold and inedible Didnt find it appropriate to call and complain

Mega late as always every time I have ordered will not be buying from here again

Pizza was shocking tonight.really disappointing!

Portion size is horrendous for the price of it. Wrong size if chips, hardly any toppins on the pizza. Balraj you getting a bonus if theres any donna meat left at the end of the night????

The chicken pakora was very hard, as if it had been constantly reheated.

The calzone was inedible. It was pickled with salt.

Food was cold and they advised as I stay close to the shop it would not of been cold well that was wrong because the food was freezing! Also very greasy I understand chippys are greasy food but this was beyond edible the whole point of a pizza crunch is for the batter to be crispy but what I received was soggy and went straight in the bin🤢

The kebab meat was cold and some bits of meat were all hard and un edable. Usually good food but unfortunately on this occasion it was not up to standard.

Ordered kids meal thats meant to come with a juice, the lady said she would drop one off when I asked about it, juice hadnt been dropped off and its not the first time thats happened. They need to pay more attention to the orders 🤔

Normally we love Gills food, ordered many times and received delicious food, however this order, for a regular portion of chips, there was hardly any chips, the carton that holds the chips were half empty.

Chicken strips was rock solid, chips were black and inedible