Grill Pitt

Great Rating78%
Based on 18 most recent customer reviews
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Reviews (16)

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Great Rating78%Based on 18 most recent customer reviews

Reviews (16)

badElizabeth10/05/2024
terribleFrank21/03/2024
Never order from here ive ordered so many times they forget something alot mostly the drinks eat your food without a drink till they come back to you im not ordering again
terribleKieran02/02/2024
badSteven12/12/2023
terribleJames22/05/2023
This was not value at all on menu i added chips and never got them and was told altho on my order i wasnt getting them the rice was burnt and in clumps just not n8ce
Reply from Grill Pitt
Hi there, we really sorry you didnt had a good experience with us. We are looking into this why your services was not met. We are investigating into the quality of the productThanksGrill Pitt Team
terribleMalin10/04/2023
Never recived 2 chips with burger box and the chicken burgers was dry as can be
terribleCian10/02/2023
food was cold and took 1 hour and 30 mins to come
terribleKirsty16/01/2023
The burger was RAW and frozen.!! Called them and was passed to 3 people and that was around 5pm this is now 21:59 and still waiting on refund and call back.!!!!
terribleYvonne04/12/2022
Delivery was late, both items ordered were incorrect
badCraig05/11/2022
terribleLinda28/09/2022
The calzone was dry and no cheese inside with dinner meat.The wrap was not even rolled it was just squashed together with no kebab sauce I asked for . Fir first time I was not impressed
Reply from Grill Pitt
Hi there, Sorry you had a bad experience on that day. We are looking to this mattar to resolve the issue on why the calzone dry and cheese was missing. We would like to compensate and would offer you to try again to make sure our chef are doing the right job,ThanksGrill Pitt Team
terribleKenneth03/08/2022
Order never received after being paid for
Reply from Grill Pitt
Hi there, Sorry to hear about your order not been recieved. Our driver was there knocking at the door and tried calling you several times. We even tried from shop number to make sure you pick up the call and was not attended. After 30 mins of wait, we have to bring the food back and waited for you to call us back so we can resend it again. Please give us a call so we can further discuss this and help you get you food to your door. ThanksGrill Pitt Team
terribleWilliam13/07/2022
They never came back ma wa change waitin all night for them comin with it
Reply from Grill Pitt
Hi there, We are sorry you had to go through this experience. We have in touch with the driver and he said that he came back with your change not in the night tike but after 1 hour as he had no change on him on same day 13th July 2022. Can you please confirm if this has been done if not please give us a call and we will sort this matter. ThanksGrill Pitt Team
terribleAlyson27/05/2022
Soggy wraps, old mushy salad, horrible pizza that tasted like it was 3 for £1 from Iceland. Bizarre calzone with strange stuff on the outside and the tiniest portions of soggy chips. Total waste of money as most of it went in the bin. Worst takeaway Ive had in a long time.
Reply from Grill Pitt
Hi there, Thanks for your feedback. We are investigating this matter to our Team to check why did you got this service as we didn't had a single on our pizza's or calzone. We hope to find the mistakes and improve our servicesWe are appreciate you took your time to give us a review and we will do our best to keep the services as excellent as possible. ThanksGrill Pitt Team
badLiam22/05/2022
badConor12/03/2022
I was advised the order would take 40 minutes this took an hour and 10 minutes. When the food arrived the wrap tasted lovely however the chips were cold and soggy and as part of the order I asked for juice which wasnt in the bag. The wrap was nice but due to the other issues and other options in Falkirk I dont think I would order again.