Not its usual standard this time around. Which was surprising as its always been really good. A new chef perhaps?

I ordered vegan pad thai but it was basically a carton of greasy noodles with an occasional bit of shredded vegetable. Won't be rushing back.I would say though that the spicy salted chips were lovely.Overall, not worth the money.

Food was 40 minutes late and cold upon arrival. As this is not an isolated incident, I will not be ordering from Jais Thai again. I was a dedicated customer but I am fed up with the lax deliveries. Such a disappointment.

When ordering online there is no way to know an estimated time of delivery, after purchasing my meal had a email confirmation from scoffable saying it would take 1.40 hrs to be delivered, that was bad enough, little I knew it was actually going to take 2.20 hrs !!!!

Food was great however had to wait 3 hours on delivery

Nearly 2 hours to come and food was cold and not nice at all. Gutted was looking forward to it. The delivery driver is really lovely though!

Never again. 2 hours and arrived like it was reheated, chips overcooked, chicken cold and pad thai noodles all chopped up

We ordered chicken pad thai and it needed more seasoning, but overall not bad. However, there was a strong artificial (plastic-like) aftertaste which we couldn't identify. Not sure whether some of the ingredients are kept in certain containers which leave this flavour or whether it's the kitchen tools being used. We just couldn't get over that taste.

Would rate as neutral not bad but not an option. Estimated delivery time was 1 hour 30mins and it was over 2hours! . Pad tai was bland and pork belly dish was more fat than pork, but sauce tasty. Veg spring rolls were delicious.

Food arrived cold, chips were severely over cooked. Waited 2 hours for delivery also.

Ordered sticky rice was hard and jaggy . No taste to the spring rolls very bland . Chicken wings werent meaty at all .

Food is lovely if you ever get it.Sticky rice is terrible do not order.The few times we ordered from here it has never taken less than 2 hours

Delivery took two and half hours. Wasnt the best food. Wouldnt order again.

Unfortunately...1 hour 40 mins delivery time is too longChips were solid and tasteless The curry was watery like a soupDidn't deliver the Thai crackers that we ordered

I ordered food at 19.58 and it was eventually delivered at 21.45 Very poor delivery service

Took over 2 hours for the food to arrive, far longer than we were initially advised. My hisband works shifts so had to go to bed before his dinner.

Not enuf veg in beef dish chips hard and rubbery

Food is always good. Just the time it takes for delivery. Should be much better as it's been open for ages now. Nearly 2 hours and i stay in Armadale. Think if the place needs more cooks or delivery drivers they should get them hired. Getting to the stage where its just not worth the wait, even tho i love the food.

Cold food 45 minutes after an estimate of 1 hour 10 minutes good arrivedObviously it's Friday but should have two drivers on if I ate that cold I would be risking my health as I don't know how long ago it was cooked within the two hours near on since I ordered itReally sorry too leave this review as anytime had anything in store or collection food is qualityHowever im 36 pounds out of pocketOwner is doing deliverys with his son who I believe is a child as a runner however I did not answer doorOnly good thing I can say is the lassie dealing with two calls too store was polite and professional I hope she's not having too deal with late delivery calls on a regular basis as it's not her fault the issue is the owner not employing enough drivers Won't order again in future I'd pick up but sometimes that isn't convenient and in that case I'd go elsewhere

Pad Thai was bland, only the egg had flavour. Had pretty much no "pad Thai sauce", no chilli flakes and the beansprouts were decimated by overcooking. The chips were old, they had dried out and were solid. The satay sauce was pretty bland aswell. The Thai red curry was tasty, and really quite spicy, but the rice was in one big lump. A bit disappointed..

Just not to Y taste

Disgusting Hardly any prawns just full off vegetables overrated