Jai's Thai

Great Rating92%
Based on 74 most recent customer reviews
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Reviews (29)

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Great Rating92%Based on 74 most recent customer reviews

Reviews (29)

terribleCaitlin13/05/2024
badPablo19/04/2024
Food is lovely if you ever get it.Sticky rice is terrible do not order.The few times we ordered from here it has never taken less than 2 hours
badAdele13/04/2024
Delivery took two and half hours. Wasnt the best food. Wouldnt order again.
badLesley13/04/2024
Unfortunately...1 hour 40 mins delivery time is too longChips were solid and tasteless The curry was watery like a soupDidn't deliver the Thai crackers that we ordered
badJames05/04/2024
I ordered food at 19.58 and it was eventually delivered at 21.45 Very poor delivery service
badLesley23/03/2024
Took over 2 hours for the food to arrive, far longer than we were initially advised. My hisband works shifts so had to go to bed before his dinner.
terribleKarol02/02/2024
terribleReece15/01/2024
terribleBrian10/12/2023
Not enuf veg in beef dish chips hard and rubbery
badLisa01/12/2023
badAngela27/11/2023
Food is always good. Just the time it takes for delivery. Should be much better as it's been open for ages now. Nearly 2 hours and i stay in Armadale. Think if the place needs more cooks or delivery drivers they should get them hired. Getting to the stage where its just not worth the wait, even tho i love the food.
badAdriano04/11/2023
badMartin27/10/2023
Cold food 45 minutes after an estimate of 1 hour 10 minutes good arrivedObviously it's Friday but should have two drivers on if I ate that cold I would be risking my health as I don't know how long ago it was cooked within the two hours near on since I ordered itReally sorry too leave this review as anytime had anything in store or collection food is qualityHowever im 36 pounds out of pocketOwner is doing deliverys with his son who I believe is a child as a runner however I did not answer doorOnly good thing I can say is the lassie dealing with two calls too store was polite and professional I hope she's not having too deal with late delivery calls on a regular basis as it's not her fault the issue is the owner not employing enough drivers Won't order again in future I'd pick up but sometimes that isn't convenient and in that case I'd go elsewhere
terribleKai22/09/2023
badConnor12/08/2023
Pad Thai was bland, only the egg had flavour. Had pretty much no "pad Thai sauce", no chilli flakes and the beansprouts were decimated by overcooking. The chips were old, they had dried out and were solid. The satay sauce was pretty bland aswell. The Thai red curry was tasty, and really quite spicy, but the rice was in one big lump. A bit disappointed..
badChloe30/07/2023
badAlex21/06/2023
Just not to Y taste
terribleSara27/05/2023
Disgusting Hardly any prawns just full off vegetables overrated
badVeronica26/05/2023
badEsther08/05/2023
2 hour wait for takeaway made it a disappointing experience
badYvonne03/12/2022
terribleIrene28/11/2022
Spring rolls were greasey and over cooked was very disappointed as last time they were nice and the aromatic chicken was greasey and tasteless...aromatic mezns yo me a bust of flavours :(
badSusan07/11/2022
Food was not tasty. Pasta ribbons very greasy. Veg was cooked ok, but sparingly used.
terribleSara16/10/2022
45 minutes late , food lukewarm
badAndrew23/09/2022
badLynn04/09/2022
terribleLaura20/08/2022
It turned up three hours after I ordered it and and hour after I'd cancelled it. Had to refuse it at the door, still waiting on my refund
Reply from Jai's Thai
Hi please accept our sincere apologies for the late delivery. It was our first weekend on anything like the Scoffable platform and with how busy we were, we didn't have the correct delivery procedures in place. We are confident going forward this wont happen again without the customers knowing when their food is going to arrive.We issued your refund to Scoffable which they then process immediately to your bank.Again sorry for the inconvenience this has caused.
terribleRachel20/08/2022
terribleAnastasia20/08/2022
Every dish i ordered was sweet. I asked for very spicy but i was delivered bland food. Sweet and Sour soup was sweet curry.