Was second time ordering and got wrong order but they did sort in the end

I got kebab meat and chips and you can just tell the food had been sitting ages. The meat was rough and hard and over cooked and the chips had clearly been microwaved. Delivery time was about an hour so I suppose not too bad. My partner got a curry and said it was alright. I don't think if be back due to how bad mines was but he would

Normally great service but the curries were all burst in the bag covering everything inside

Food is always lovely , but over 2 and a half hours wait :( wrong kebab and wrong sauce also chilli sauce had split all over the kids chips

Box was soggy and food was freezing cold, tried to call but engaged

Took two hours to arrive and was lied to about when it left the store.

Lovely food as always but 2hrs late and slightly cold and they had forgotten sauce on the chips

Waited an hour past delivery time for order

Had to wait over an hour and a half and even ended up call phoning to see what was taking so long , even thought was told an hour max

I waited 1hr 45mins for my delivery. I phoned and complained and they said it would be there in less than 5 minutes and it took a further 15 to arrive. Very disappointing customer service.

Told via e-mail that order would be 50 minutes.Add another hour to that and thats your delivery time.The food was below par from what i expect from this takeaway and wil never use this outlet again.Felt sorry for delivery guy as he was all apologetic about delay in delivery no doubt having to deal with customers venting their anger at overdue delivery time.

Arrived over two hours late. By this time by son and daughter had left so had to cancel. Unfortunate as previously the food was really good. Hopefully next time it’ll turn up in time

The food took over an hour and a half to arrive and when it did, it turned up cold and soggy.

i feel i have given this takeaway the benefit of the doubt once too often. tonight i place an order at 18:47pm i was updated with a 1 hour waiting time. it got to 20:18pm and i decided to call to which it was constantly "busy". i infact think they had taken the phone off the hook to either stop recieving orders or not deal with complaints. i ended up calling 31 times each time i was cut off "line busy" my order FIANLLY arrived at 20:54 luke warm! I think this shocking and the drive just handed over the meal with no apology. Now i know its not the drivers fault however i would have thought the company would have asked for him to apologise on their behalf. Im certainly in no hurry to order from them again or if ever.

I ordeered at 4.09 Called at 5.30 and told it will be couple minutes. Food arrived at 5.55 pizza was just warm.. My kebab was missing salad