Amazing food

Usually amazing service and food but took two hours to arrive when the estimate said one.

Food good. But 2hrs for delivery, only 5mins away. Over 1hr late. If they cant fulfill the time they shouldnt be on

First time ordering a collection or grill box from khans and sadly wasnt very impressed. Didnt feel it was value for money compared to other takeaways grill boxes as it was mostly chips. The kebab meat didn't taste nice, salad had been kept in a bag and was a bit floppy, not very fresh tasting, however I understand this was probably due to the heat, and they only gave us 2 sauces instead of the 3 that was advertised. I ordered through scoffable for collection and paid extra 50p for the service so I thought when they gave me a 35 minute later collection time it would have been ready. Wrong. They clearly didn't start making it until I arrived in the shop and it was ready around 12-15 mins later. They were busy, however from a customer service point of view I didn't feel a valued customer, felt deliveries, calls and walk ins were more of a priority. I heard someone call for an order and the girl told them 15 mins so you clearly get a better service when ordering direct. On a positive note, the chicken, chips, pakora and nan bread did taste ok but just ok, not enough for me to return for a grill box. I've had much better else where. Can't comment on the taste but seen the guy making up a calzone and it did look fab, lots of fillings so maybe try something else from the menu and make your own mind up.

Ordered food at a value of £26 and the kebab meat looked like it had been left out for weeks dry, hard, it actually looked horrendous. I got fresh meat sent out and that wasnt any better! Couldnt even eat that either. Never received a kebab like that in my life absolutely shocking! No be back!

Took 2 hours and when I called he was rude and abrupt, informed me I shouldnt order from here again. Thats what I will be doing. Shouldnt be taking orders if they cant deliver in time

5 star