Fab dinner

Over 3hours for a delivery and unable to speak to them as they took the phone of the hook!

I placed an order at 18:22 and I received a confirmation saying it would be delivered in 1 hour 10 minutes. As I sit here writing this message at 22:38 my order has still not arrived . This is completely unacceptable. Even in these those busy times I do not expect to be waiting over 2 hours on food which I have paid good money for .Then I check your website and says closed ??If you are extremely busy and unable to cope with so many orders then you should not be accepting anymore orders . I have also tried calling several times and the line is busy . Ridiculous service!!Also would like a refund ASAP

Waited 3 hours phone them they had taken their phone offline. I understand they are busy but they have a mobile number to text you when its their why cant they text to tell u its going to be longer than what you were told.Then when food comes its not hot.

Took a lot longer for delivery but thats understandable with the virus predicament

Very slow service

Order was 1 late i can understand the current situation but to bring me food that was cold and leave,i had to put it in the bin,trulied to contact the shop but it was engaged for over 2 hours

Tasty food, good size portions

I ordered at 6pm and no delivery by 8pm so tried to call them numerous times. To no avail I them messaged via Facebook and got a no where. Then rechecked and saw it now said closed. I then contacted scoffable who said to decline delivery and a refund will be given. By 9pm I had already reorder from alternate and was about to eat when the door went at 9:15-3 he and 15 from ordering they turned up so asked to return and refund. To be told no this has been paid for so no refund and we are busy. Not acceptable especially since I tried to call over 100 times since 8pm. Terrible service.

The food was very tasty but the delivery was 3hrs after we ordered (for ASAP!). They set their estimate at 1:40 and then their phone lines were engaged for the 25 mins (322 redials!!) we tried to contact them for an update. Gave up and started to cook something then the door went 5 mins later - so frustrating.

Food was good delivery time took too long

Waited an hour on my food for it to arrive and they forgot my tub of sauce for my meal. Waited a futher 20 minutes for them to return. By this time my meal was cold and was not offered a new one. Ridiculous service and will not be back. Also, the man on the phone was rude

Great service, food was lovely.