Marini's Ladywell

Great Rating96%
Based on 24 most recent customer reviews
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Reviews (162)

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Great Rating96%Based on 24 most recent customer reviews

Reviews (162)

terribleRyan05/09/2020
badGeorge29/08/2020
badRuth29/08/2020
Twice in three weeks order has been wrong something missing on both occassions. I phoned them the last time and they delivered what was missingIt was chips missing this time i did not even phone will not use again
badAshleigh16/08/2020
terribleSiobhan14/08/2020
I received my order freezing, the munchie box which includes several different things in it were burnt eg the mozzarella sticks onion rings an the donner meat was dry as anything! But when i called to complain they said their driver done 6 deliverys after mine! Clearly not when I got mines freezing! So clearly mines was last what sort of place sends a driver out with 6-7 deliverys on one go?? Get more drivers! Complete joke!! Shocking customer service😡😡😡
terribleAndy13/08/2020
It was plain dry no salad with it No chillie sauce never got the optionTo order salad or chillie sauce.who dont have Chillie sauce with kebab meat wont Be ordering there again 😡👎
badSmair12/08/2020
badGareth02/08/2020
I ordered a kebab pizza, the meat was dry and like rubber, plus didn't taste much like lamb kebab meat, very disappointing.
badMandy02/08/2020
badPaul02/08/2020
Half pounder was just 2 quarter pounders together... "Lots of sauce" may have been the case if it hadn't arrived 1 hour and a bit after I ordered it...Portion size. Couldn't complain.
terribleWill13/07/2020
Avoid avoid avoidWas sent terrible kebab, this taIkn edible, evenea the pitwa bread was solid. They refused to examine the food, refused to compensate. Luckily scoffable refunded me. It has to be the worst I have used in Livingston
terribleLorraine10/07/2020
terribleLeass09/07/2020
Greasy, hard, hardley cooked , green chips , terrible customer service made me physically sick
Reply from Marini's Ladywell
Ordered 4 sausage and 2 fritter roll,eat them and asking for refund ,when send food back to shop there was only a friter roll 1 sausage and half portion of chips and still got ur refund, thanks pal
badGail21/06/2020
Ordered at 6.30. Called at 20.03 to ask where delivery was told it had left the shop and would not be long. Called again at 20.47 to say that it hadnt left the shop and they had lost ticket and thats why they said it had left. 21.13 my order arrived. I think nearly 2 hours waiting for a delivery is unacceptable. I understand they maybe busy but jeeze oh. Not very happy this time.
badDeborah15/06/2020
Positions very small, food dry or over cooked, possibly kept warm for too long, certainly not freshly cooked . First time using them and will not order from them again.
Reply from Marini's Ladywell
Sorry to hear that but we cook anything in order as there is nothing ready kept in range.and the portions are standard portions, thanks
badSarah28/05/2020
It was disgusting.. We have all had a sore stomach all night afterwards.
badAndrew23/05/2020
Although the food arrived quickly, i however was disappointed in the quality of the food! Fish was over cooked chips cold both our meals basically went in bin. Will never use Marinis again. Nearly £18.00 paid and wasted.
terribleAndrew22/05/2020
2 hours 15 min for delivery, never ever again
terribleNikki22/05/2020
Got brown sauce on my fish that I didn't ask for chips were half cooked and rotten . My fish was even worse slimmy .. my little boys meal was pizza and chips he couldn't eat it either because someone put loads salt on it when I ask for none it's a kid's meal for god sake.. worse place ever
terribleSimone09/05/2020
The order took over 2hrs to come, they called after 90 minute wait to advise part of order couldnt be fulfilled. The "Large" fish supper had about 15 chips in it which were barely warm and some not cooked all way through.
terribleShirley Jane03/05/2020
The special fish supper well it was over cooked and the chips were freezing it was put in the bin, I should get a refund if I wasnt in self isolation I would report you!!!!!!! For even selling food it is not edible, I also ordered mixed pakora by the looks of it, it appears it looks like it was left overs from Saturday night. I guess this wont go on your reviews you can ban me too if you wish cause I wont be wasting my money
Reply from Marini's Ladywell
We are not excepting ur comment as we sent out everything freshly cooked in order ,we have sent out many special suppers that night ,sorry if u not happy with urs but I would phone the shop to complain , thanks
badKelly26/04/2020
terribleNeil19/03/2020
Low quality food, overpriced, first time using them last time to.
badDavid02/03/2020
badKirsty09/02/2020
Salad had brown bits in it. The fritters were way to big and thick not cooked all the way through.
terribleTerri24/12/2019
terribleRuth17/12/2019
I ordered fish supper with mushy peas as well as another meal. The order came and the mushy peas were stone cold so called up Marini in Ladywell and the man in charge spoke to me and basically said the side order are cold as the customer has their own preference as to whether they want there mushy peas hot or cold so I thought he was being rude did not take any interest in what i was saying and i was so angry and annoyed i defo will not be ordering from them again.
badKyle10/12/2019
Roll looked like it was buttered by stevie wonder
terribleDarren20/11/2019
This is the third time I have placed an order with this shop and everytime I do something is missing.
badBecca17/11/2019