This is the first time i have used Scoffable & was very disappointed. We waited so long on our order that we phoned the shop to see where it was, when it did eventually arrive it was freezing cold that we had to heat it up in the microwave!. We later received a phone call from the shop to apologise for the delay in our order & to tell us, the driver put our food in the boot of his car & forgot about it.Weve been told we will receive 50% off our next order, so I would like to think so?. We are regular customers of the Mei Sing & this is not their fault in any way in my opinion, it is the drivers. Very Disappointed 😔
Reply from Mei Sing
We truly apologise for this mess up. Just after you phoned we realised that your order was supposed to have been delivered with the last batch the driver took. We immediately started to make another munchie box and I was going to bring it myself. We messaged the driver and he took it upon himself to deliver the box that had been sitting in his car for the best part of an hour. I was beyond angry. I was about to bring it but our other drivers tyre chose that moment to pop mid deliveries and I needed to go and salvage that situation. I know its no consolation to you but we dont want any of our customers to have a bad experience. We always try to be honest and upfront and although we try our best sometimes situations out of our control pop up and start throwing spanners around.. the biggest one being our driver last night. Once again a thousand apologies.
Annette09/09/2024
Tracey08/09/2024
Stuart08/09/2024
Calvin08/09/2024
Amazing Chinese
Reply from Mei Sing
Thank you very much
Sheena06/09/2024
Jim06/09/2024
Jameil02/09/2024
Kerr01/09/2024
Mairead30/08/2024
The best in bathgate!!
Reply from Mei Sing
We're only as good as our customers, and you guys are definitely the best.
Marc30/08/2024
Ben29/08/2024
Sheena29/08/2024
Excellent as ever. Best Chinese in Bathgate.
Reply from Mei Sing
Thanks so much, we're thankful that you enjoy our food. Your satisfaction means the world to us.
Norman27/08/2024
Mary26/08/2024
Annette25/08/2024
David25/08/2024
Elizabeth25/08/2024
Sarah25/08/2024
Robert25/08/2024
Superb food, fast delivery, 5 star all the way.
Reply from Mei Sing
Thanks very much we try our best.
Lara23/08/2024
Gary23/08/2024
Jodie23/08/2024
Sarah23/08/2024
Haiyan22/08/2024
Gail20/08/2024
Curry was good but spicy
Reply from Mei Sing
Thank you. Let us know if you'd like it mild next time, we always try to accommodate our customers' requests.
Owen19/08/2024
Always on time and the food is 10/10. Best Chinese in Bathgate by far