Took over 2hrs to get our delivery with an estimated time of only 1hr. Would be nice for an update from them to advise delivery times are longer.
Lauren20/06/2024
Waited an hour and a half for food to be delivered, when it arrived soup was cold and there was egg shell throughout my scrambled egg. I keep saying i wont order from them again but this is it now, theyve lost a customer.
Nicola15/06/2024
Delivery time was shocking, cheeseburger tasted burnt
Jeff08/06/2024
Food okay just delivered 30 mins late not a common thing but it still happened.
Jeff22/05/2024
Late delivery. Food very plain.
Ben04/05/2024
Ciara21/04/2024
Shaun20/04/2024
Waited for an hour an a half , for 1 meal . The food was lukewarm when I got it
Jordan17/04/2024
Large breakfast was good but the large needs to bigger for the price
Reply from Mitchell M Snack Van
Sorry you feel this way, but we do sell lots of breakfast, large (2 slices bacon, link, square sausage, slice black & haggis pudding, potato scone, egg, beans, mushrooms, tomato & roll or toast) and nobody has complained about the size/ price. If you could tell us where you can get bigger for same price and quality, please advise and Ill look into this, many thanks for your comments
Adam20/02/2024
The food didnt disappoint as per usual no errors in my order but unfortunately it took near enough two hours for delivery which I was highly disappointed with because I was looking rather forward to it
Taylor19/02/2024
Took 2 hours and they forgot the buttered rolls for the breakfast.
Jeff18/02/2024
Although the food was good, the wrong order was delivered and I paid 70 pence too much. Mitchells were contacted and a solution was worked out.
Donna02/02/2024
Jeff09/01/2024
Part of Order delivered wrongly. Can of diet Coke delivered instead of 500ml bottle. Phoned and remedy worked out.
Chloe29/12/2023
Food was very cold especially the soup very disappointed
Janice27/12/2023
Shaun19/12/2023
The sausages were almost burnt black on my rolls. Burgers were good but
Val22/11/2023
Kay05/11/2023
Food tasted odd like whatever it was cooked in was dirty
William02/11/2023
Food was cold
Reply from Mitchell M Snack Van
Sorry to hear that your food was cold, but find It hard to believe as when we cook we serve and then dispatchIf you care to call us we can discuss how and what we can do to improve 07960199667Again apologies, MikeMitchell
Matthew29/10/2023
Didnt receive the order! Emailed customer service when it was 1.5 hours late. Was told it was en route. Waited a further 30 minutes and still no food. Asked to cancel a refund and was told that the food had been delivered and they were not willing to give the refund I was given a contact number for the snack van and nobody has answered. Would advise against ordering from here!!! Shocking
Lauren29/10/2023
Over 2 hours for delivery, food was cold, tattie scones were rock solid, called to complain and was told someone would phoe back. No call recieved
Carly29/10/2023
Made an order with Michelle M Snack van and the large breakfast came cold. Toasties were all soggy. One toasty had tuna and mayo on it and was mostly bread.. has hardly anything on it was so thin. The wrap had more lettuce in it than it did tuna also. Normally when we get from here the food is lovely but today was very disappointing.
Val24/10/2023
Mike07/10/2023
Drink missing, restaurant lied to customer service.
Natasha28/08/2023
Soup was cold and bland. The toastie was cold as well and the onion was raw.
Mairi20/08/2023
Bacon was inedible as over cooked.. white of egg was not cooked and it was a tea spoon of beans. Also forgot 1 roll
John13/08/2023
Was missing my drink
Reply from Mitchell M Snack Van
Hi, so sorry, if you had called to advise we could resent outCan you tell me what was missing and I shall refund you or take off next orderAnd very sorry once again
Kevin17/06/2023
Delivery was too long and never had a more soggy tattie scone in my life not even kidding