I asked for a spicy curry with no onions, when it got delivered it had onions in it and not spicy..... thats twice its happened now

Mrs Chans consistently provides quality food and is akways prompt and makes very few mistakes. Iften well cooked,generous portion size and very tasty. However,last night,my chines styke roast chicken was very poor; gravy had congealed,lots of water at bottom of container and chicjen was poorly cooked and seemed not of similar quality of product as before.The salt abd chiki chips were undercooked and some actually had half cooked potato inside.

We ordered two portions of salt and chilli chips that we didnt receive so were over charged by more than £10

Ordered just under £40 of food delivery was in time slot but missing prawn crackers ordered 1 extra portion of prawn crackers along with free ones but only received 1 portion

Food was good. However wrong sauce was in rice & chips so my son couldnt eat them. Ive taken a photo as proof if thats required

never ever have any issues with ordering from here normally my go 2 for a chinese but unfortunately ended up really unwell after my last order

Salt and pepper hash browns were decent but the bottom ones were swimming in grease. Curry sauce was bland, bbq sauce tasted like salty water and was a weird light pink colour??. Will stick to my usual chinese next time

Took 3 hours for a delivery

Food was okay but a 3 hour wait is crazy

Mrs Chan clearly over commits. We have returned our order after a 3 hour wait (1.5 hours later than committed time). Tried calling and unable to get through. Will not be using this restaurant again !

Waited over 3 hours for delivery. Food was okay when it arrived but by the time had waited really didnt want it. Could have collected if they had been honest with delivery time.

Ordered food at 17:30 and never arrived until 20:30, and when it eventually arrived a chicken chow mein was missing tried to phone to get it resolved but it wouldnt even ring

The food is normally good but this 1 was awful, i asked for chips and they sent rice also the curry was dry with the tiniest amount of sauce

Chow mein was bland and soggy went in the bucket

Ordered salt and pepper chicken and got salt and chilli sent to me think al no be back as not first time theres been an issue or get a stupid delivery time

Chicken was chewy & wasnt very hot

im so ill after eating this so is my friend definitely wont be back

Iv

Chicken chow main was basically onion chow main wont be back and delivery time is shocking

Not great. Synthetic tasting. Very salty. Really fatty chicken.