Mrs Chan's

Great Rating93%
Based on 149 most recent customer reviews
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Reviews (280)

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Great Rating93%Based on 149 most recent customer reviews

Reviews (280)

badCaroline14/03/2024
badEliza10/03/2024
badJennifer10/03/2024
Disappointed tonight to receive cold food as part of our order. Whilst the beef dishes were piping hot, the chow Mein, rice portions and other appetisers were cold. It was as if the chow Mein in particular had been cooked ahead of time and not reheated. I cannot fault delivery time as it was early as always and the delivery team are always pleasant. Just the food massively let you down tonight
badJo04/03/2024
Very greasy, not much flavour to anything. Most went in bin
badNichola02/03/2024
Order was delivered within the time.. I ordered the Kung Po, but cldnt eat it was a strong metallic taste, was horrible..Called and girl was lovely...She said they wld replace so I ordered the beef pineapple..Well this came very bland, watery and more pineapple than beef, had to throw away..Was very disappointed!!
badScott26/02/2024
terribleAimee25/02/2024
badAlex24/02/2024
Delivery was over 1 hour late
badSteven13/02/2024
badJohn11/02/2024
Had to wait 40 minutes past the delivery time wasn't happy
terribleStewart08/02/2024
terribleSamantha04/02/2024
Terrible experience. The order was incorrect, the food lacked flavor, and despite my request for a refund, it was denied. They insisted the order was correct and suggested I should have returned to the takeaway to prove otherwise. Unfortunately, by then, the food had already been discarded. Avoid this takeaway as they provide no compensation for their errors. £40 down.
badRay03/02/2024
Food was cold and sauce was too salty
badClare13/01/2024
The hot & sour soup was inedible and most of the other food was over cooked.
terribleHeather02/01/2024
Digusting and tasteless tonight wont be back in a hurry.
terribleDerek29/12/2023
badJennifer28/12/2023
Unusually the food was cold so I was disappointed as this is unusual. It was also late in arriving so perhaps a lengthy delivery route was the problem. Wont stop me using them again, but you only get a second chance once!
badKerry25/12/2023
Wasnt impressed this time round. Ordered a beef curry, chow mein, kung po and chips which came to £38. Chips were freezing cold, beef was chewy and just not a nice texture. Chow mein was nice, kung po was watery. Had i been in a restraunt i wouldve sent most of it back. I understand with it being xmas eve, use wouldve been busy but its usually lovely. Was given a time of 1 hour and 30 mins but it was 2 hours and 30 mins by the time it arrived. Very disapointed.
terribleKim24/12/2023
Over 3 hours wait for delivery and food was cold
terribleBryon24/12/2023
Ordered dinner at 17:39 and is now now 20:43 still no delivery worst take away ever utter crap
badDerek22/12/2023
Very bland
badFiona20/12/2023
Always enjoy our food but wasnt the same tonight, chilli mushrooms had no flavour, usually a nice thick sauce but was like greasy water tonight and chilli chips very little flavour 😔
badTracey20/12/2023
Munchy box was just dumped in the box sauce was burnt
terribleAndrew17/12/2023
It was terrible and it was very grases and the box was so grazes it was falling apart and it was late as well
badBrian14/12/2023
Always order from here and usually very happy. Tonight I had a watery king prawn curry with 6 kind prawns. Very disappointing
badCallum13/12/2023
Food was good but it took 2hrs to deliver... Far too long, 1hr longer than suggested delivery time. £4+ for 2 hour delivery. Shameful
badStephen08/12/2023
Mostly tasteless
badPam06/12/2023
terribleGeorgia04/12/2023
terribleScott03/12/2023
Ordered on your app, picked time slot,waited on time was told not ready yet ,sat for 35 mins asked if order was ready as bags sitting on shelf ,not ready ,waited some more and over heard staff say I was a ignorant customer because I asked for my order after waiting ,once confronted about this ,ahh were to busy and Im on the phone ,terrible rude under staffed and bad mouthing customers not acceptable