Munchy box was just dumped in the box sauce was burnt

It was terrible and it was very grases and the box was so grazes it was falling apart and it was late as well

Always order from here and usually very happy. Tonight I had a watery king prawn curry with 6 kind prawns. Very disappointing

Food was good but it took 2hrs to deliver... Far too long, 1hr longer than suggested delivery time. £4+ for 2 hour delivery. Shameful

Mostly tasteless

Ordered on your app, picked time slot,waited on time was told not ready yet ,sat for 35 mins asked if order was ready as bags sitting on shelf ,not ready ,waited some more and over heard staff say I was a ignorant customer because I asked for my order after waiting ,once confronted about this ,ahh were to busy and Im on the phone ,terrible rude under staffed and bad mouthing customers not acceptable

Food was delicious but took 2 hours 17 minutes for delivery. Disappointing.

Firstly the food was brilliant, no complaints about the food at all! Unfortunately the delivery time and service was awful. My order was confirmed at 5.31pm and was quoted a time of 1hr 40minute, of course this is an approximate time however it got to 7.40pm and I phoned asking about my order as Id given it quite a bit over the estimate. I was met with abruptness and I was on the line whilst it was discussed with the driver which sounded unbelievably unorganised. I was then told it would be with me soon as the person on the phone would deliver it themselves as they were really busy, whilst I totally respect this they shouldnt be accepting orders whilst theyre already too busy. When I questioned the time and asked if it could be delivered asap I was met with well would you like me to cancel it instead which is a ridiculous thing to ask when youve already waited that long. The alternative is that our order was forgotten or ignored, however Im hoping it was just the former and they were just busy. Our food eventually arrived at around 8.10pm, 2 hours and 40 minutes after the order was confirmed.. unfortunately we were celebrating our first day/night in our new home and had had a drink or Id have gone to collect it. Again once it arrived food was amazing just wish it hadnt taken as long to arrive.

Waited almost 3 hours for the Chinese Phoned two times for an update.

Cold and stodgy

Although fully aware we had ordered a 'salt and chilli munchie box'. The ammount of salt ruined the entire meal, it was however, well cook and presented but the salt levels were off the scale and beyond edible, think if I order again I'll ask for a salt and chilli with no salt. Thats was a heart attack in a box tbh!!!

We always buy our Chinese take away from mrs chans and love it but tonights meal had a funny taste and a couple of hours after finishing it we feel unwell. Disappointed

The order was sold as Chicken Balls. Then it asked What sauce youd like and if youd like rice or chips. When I got the order it had a small bag with 4 small chicken balls with a large separate tub that had a lot of chips and the gravy on the chips

The curry was ok . But when I ordered curry I specifically NO onions in beef curry but I got them.

Food was alright but 2 hours 20 mins wait for a place thats ten mins awat from home plus ive noticed see if yiu pay by crd up front they just dont care once they have youre money Jades Palace in whitburn a much better place

We placed order at 17:40pm and about 18:50pm phoned to see if it was ready for us to pick up as our kids were getting hungry they told us it was getting delivered next round so food was supposed to arrive at 19:20pm which my wife phoned at 20:00pm and was told it was just getting cooked so we were at this point angry as we got told at 18:50 it was next to get delivered but actually it wasnt even cooked so my wife had to pick it up. We werent happy at all bad customer service

Ive not recieved my order yet 3 hours wait and still not arrived absolutely shocking

Over an hour late. Missing items also