I ordered my self baked potato with cheese and beans, whenit arrived it was under cooked very hard to eat, had to put it in the bin. My husband got his self chicken goujons and chips, and the goujons where very hard like they were over cooked. Very disappointing have never had issues before with nana wilson but today was very disappointing 😞
Reply from Nana Wilson's Cafe
Hi tamara so sorry you didnt enjoy your order yesterday as you are a regular customer you should have called me and i would have sent a fresh one straight away. Next order ill pop wee voucher in your bag as a way of apoligy xxnanaxx
Ross18/01/2026
Cold and items missing
Reply from Nana Wilson's Cafe
Im so sorry you didnt enjoy your food . You should have contacted me at the time and i would have sent a fresh order ir a refund. Again so sorry
Louise18/11/2025
Half the chips were raw. The burger was scorched and the gravy had jelly lumps in it
Reply from Nana Wilson's Cafe
So sorry you didnt enjoy your meal, please get in touch with shop and ill send you another one free of charge sorry again