Twice now I have ordered the munchy box and twice theres been items missing and its been cold

Placed order at 16:22pm said it would be 59min didnt arrive until 17:40pm some of the takeaway was cold as well this is the second time weve had an issue with this takeaway

Delivery was slow chips felt like they were reheated and the Pepperoni & Mozzarella Balls were also cold. Will give this takeaway one more chance and if the outcome is the same then we will not return