Very good food

great hot food on time delivery and of great quality as usual thank you red cap .

Grate food

👍

Great as usual

Not have a takeaway from here for a bit but so glad we came back fast service and the food was delicious 😋

Grate food

Food was cold and spilled all out the bottom of the bag

Ordered at 5:05 arrived at 6:37 the dish was wrong and then had to wait another 40 minutes for the replacement to be sent out by then everything else was freezing

Firstly I feel slightly bad about the terrible rating as the food ( when we finally got it) was ok. I ordered on Christmas Eve at 530 pm for an 8 pm delivery. 8 pm came and went with no delivery. At 8:30 I started ringing the shop but the line was constantly engaged. We rung over 400+ times and it was just engaged the whole time. I emailed Scoffable who were really helpful but also couldnt get through. We also saw they had taken themselves offline At 9:30 I finally got through. They apologised and said they were overwhelmed but the delivery was on the way. When it arrived it was the entirely wrong order. It took another 3 calls to sort it out. Finally we had the almost correct order just after 10pm. Christmas Eve was always going to be busy. If you were so overwhelmed why did you accept all those orders?? Its ridiculous that with 2 and a half hours notice they couldnt get the order roughly on time or correct. The food was ok but the chicken fried rice was dry and the fried rice we asked for was boiled but I couldnt face phoning them again. Totally disappointed

Steak was very tender and the sauce was lovely

Estimated delivery 1hr 50 mins. I phoned after 2 hours to be told at least another 40 mins. Asked if we could collect instead and was told yes it would be 15 mins, when arriving was informed it could be another 30 mins before it was ready. Thankfully it wasnt though. Also still charged the £2 delivery fee even although we collected