Food was cold and spilled all out the bottom of the bag

Ordered at 5:05 arrived at 6:37 the dish was wrong and then had to wait another 40 minutes for the replacement to be sent out by then everything else was freezing

Firstly I feel slightly bad about the terrible rating as the food ( when we finally got it) was ok. I ordered on Christmas Eve at 530 pm for an 8 pm delivery. 8 pm came and went with no delivery. At 8:30 I started ringing the shop but the line was constantly engaged. We rung over 400+ times and it was just engaged the whole time. I emailed Scoffable who were really helpful but also couldnt get through. We also saw they had taken themselves offline At 9:30 I finally got through. They apologised and said they were overwhelmed but the delivery was on the way. When it arrived it was the entirely wrong order. It took another 3 calls to sort it out. Finally we had the almost correct order just after 10pm. Christmas Eve was always going to be busy. If you were so overwhelmed why did you accept all those orders?? Its ridiculous that with 2 and a half hours notice they couldnt get the order roughly on time or correct. The food was ok but the chicken fried rice was dry and the fried rice we asked for was boiled but I couldnt face phoning them again. Totally disappointed

Steak was very tender and the sauce was lovely

Estimated delivery 1hr 50 mins. I phoned after 2 hours to be told at least another 40 mins. Asked if we could collect instead and was told yes it would be 15 mins, when arriving was informed it could be another 30 mins before it was ready. Thankfully it wasnt though. Also still charged the £2 delivery fee even although we collected

Very good food

Not happy with them not geting all of my order after paying £25 on it 2curry sauce missing for what i got in a munchie box for £14.50 was a joke tried phoning them twice cant get any body to speak to so i emailed scoffable and Hayley got straight back to me and she tried to phone them to and the same as me phone blocked so im am going to the shop tomorrow im am not stopping there to many companies get away with this your allways missing somthing from your order not happy at all and not ordering from this company again .

great food, but the free prawn crackers have shrunk in portion size.

Very good food

Very bland and full of hot lettuce. Definitely wouldnt recommend or order again from here

Food is always good, but doing an online order for collection at a specified time, always end up waiting 5 or 10 minutes on arrival for collection. Not allowed in the shop either so have to stand outside which is fair enough in current climate but maybe get orders on time.

Food amazing as always, however missing a bag of chips

Grate food

Very good food

not the usual qualiy or prep of food i am used to from this establishment fried rice full of lumps chips just sad and chicken in batter not to great either very unusual and out of zinc for this take away witch i use often sorry red cap but a let down .thank you.

Fed a crowd of 8 last night from here, never lets me down it was amazing

the meal was first class as always but having to wait 1/12 hrs for delivery is out of order get the finger out