Disappointed as normally enjoy orders from here but chips were not cooked enough and everything was freezing
Finch20/04/2024
Hair in baked potato
Nichola17/04/2024
I dont know if they have a different chef as my chicken kebab wasnt up to its usual standard.My Nan bread arrived over cooked and soggy ,it was filled with what i think was red cabbage and dressed with an over powering vinegar. I didnt send it back as i ordered late. Normally the food is good.
Reply from Spice Magic
Sorry your not happy if you call the shop we would be more than happy to solve any issue
Karen10/04/2024
The food was stone cold. Really not impressed.
Grant09/04/2024
Never had a problem before but on this occasion Food wasnt the best and long wait for delivery as well
Reply from Spice Magic
Sorry you were not happy but if you call the shop we would be more than happy to solve any issues
Shonagh09/04/2024
Placed an order this evening which took 1 hour 40 minutes to arrive. When the food did arrive, it had gone all soggy and sweaty in the container. I called the shop to complain and was hung up on twice and the person on the phone was rude. Contacted scoffable for a refund who got in touch with management and I was told I would not get my money back as the food was made before leaving the shop and wasnt cold. Chips are meant to be crispy not soggy. AVOID!
Daryl06/04/2024
Phoned at 1:30am and said it had just left, turned up at 3:20am while in bed. Would have better if they just had been honest and said they wouldnt be able to make it rather than do that.
Leisa31/03/2024
Paid for a delivery took the money and didn't deliver tried calling and is constantly engaged not happy
Courtney29/03/2024
Jaimielee24/03/2024
Got food poisoning from eating from here
Ayesha24/03/2024
My rice was dry and my chips were soggy
Mackenzie14/03/2024
Ordered a margarita pizza and it came and was most certainly not couldnt get through to the shop was un eatable
Martin25/02/2024
Jamie23/02/2024
Asked for no salad, sauce and to not chap the door and they did the opposite.
Reply from Spice Magic
Please check your Order you had requested salad
Ally17/02/2024
Donner meat was a let down. No good at all looked like Schofields hair
Reply from Spice Magic
Hi. Sorry to hear this we had a shortage of kebab supply and used a temporary supply. We have went back to our original kebab supplier and have now resolved the matter. We are happy to sort this issue for you if you contact us at the shop. Sorry once again
Dawid15/02/2024
worst kebab I have ever eaten, the meat was very bad
Reply from Spice Magic
Hi. Sorry to hear this we had a shortage of kebab supply and used a temporary supply. We have went back to our original kebab supplier and have now resolved the matter. We are happy to sort this issue for you if you contact us at the shop. Sorry once again
Gina05/02/2024
Chicken chasni was like a moose thick and bubbly bottom of rice tub was covered in water. Ordered 2 x BBQ chicken kebabs never had spiced chicken like it before even when ordering a chicken tikka kebab was less spicy the pitta was soaked through was that soggy it fell apart chips were the only nice thing that came from the shop. Called to complain but the phone line was disconnected contacted scoffable who were very prompt at responding unlike the shop, they contacted the shop and the shop replied saying that the food met there requirements. Out of a good will gesture was offered a £9 refund. Wont be back and wouldnt recommend
Demi04/02/2024
Ashley12/01/2024
Juice didnt come, phoned 6 times for it and they didnt bring it. Last time I phoned was 3 hours after and he said the driver said he delivered, it was a female driver and the guy on the phone said he will bring it just now.. half an hour and still waiting!
Reply from Spice Magic
Hi sorry your drinks were delivered
Clare10/01/2024
Kevin06/01/2024
Ordered salad separate for both kebabs never got any salad German donner was rotten king kebab was poor and when I called them to complain they werent interested no apology or offer off any sort avoid this place
Reply from Spice Magic
Sorry we did not get a call from you if you have any issues please do give us a call so we can sort things out
Billy06/01/2024
Donner pakora did not work , chicken kebab was dry ( I asked for seperate tub of sauce paid xtra 50p ) no sauce with order , wont be using them again .
Reply from Spice Magic
Sorry you were not happy if you do have an issue please call us so we can sort it out
Jack02/01/2024
Dont get from here
Reply from Spice Magic
What was the issue with your order
Jane02/01/2024
Stuart01/01/2024
Tried to charge me at the door even tho I had paid online watch them late on look to see if your have had a drink 🥃 then chance it 😨
Reply from Spice Magic
If your order was paid for we would not charge you again on delivery
Taylor01/01/2024
Christopher01/01/2024
Order didnt arrive. Was ordered at 23:14, phoned half an hour after the expected delivery time (01:36) and was told it should be with me soon its now 02:18 and still nothing. Havent ate a thing so Im delighted.
Reply from Spice Magic
Sorry your order did not arrive I will look into this for you