Hi Mark, first of all I would like to apologise for the inconvenience.Unfortunately one of the staff hasn't realised that the Parma ham was out of date.It never happened before and I will make sure it won't happen again.If you had called the shop we would have sent a new fresh pizza straight away, as mistakes can happen, but it's untrue that we don't care about our customers. We wouldn't be trading successfully since so many years otherwise.Sorry again for your disappointment.