Hi there, if you check the menu you'll see that the Debbie pizza comes with a BBQ base, not with a tomato base. If you found the pizza was too well fired for you, why you didn't call us, so we could send you a new one cooked as you wished?Most of customers wants pizzas well done, so we try our best to make them well fired.Thank you for your review anyway, even if I find it a bit unfair. All the best, Giovanni.