Urban Tandoori

Great Rating87%
Based on 15 most recent customer reviews
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Reviews (155)

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Great Rating87%Based on 15 most recent customer reviews

Reviews (155)

greatStephen12/09/2022
Food is absolutely amazing, but a couple of customer service issues need to be addressed, in my opinion....If I ask for a timed delivery, then that means I don't want my food before then - if you're busy and I get it later then I can accept that, but if I book it for 8:30 and get it at 7:30, only to be told that you can't guarantee delivery times, it's quite annoying....🙄Also, if I ask for diet Coke with my meal, why do I get irn-bru...? 5 times in a row now...?
greatCaroline11/09/2022
greatSandra03/09/2022
Quick delivery, lovely food👍
badLesley21/08/2022
Ordered lamb and paid for lamb Gor chicken
goodCallum13/08/2022
Food is always good. A minor hickup with the order, but sorted with no issues.
greatTracy27/07/2022
Arrived on time and everything was delicious. Excellent vegetable Pakora, everyone agreed it was best they'd ever had.
greatAudrey26/06/2022
goodJohn26/06/2022
greatMark26/06/2022
Fantastic food and staff are very helpful 😀
goodWalter19/06/2022
terribleAnn19/06/2022
Used to love eating from here but last few times have been very bad has went down hill
goodKate19/06/2022
goodBeardy10/06/2022
greatJohn15/05/2022
terribleJill09/05/2022
Didnt get order, called after hour and a half and advised issue with scoffable and not to use that. Ended up going to collect. Didnt get £4.50 delivery charge back. Will not use again!!!
greatAndrew02/05/2022
Probably the best tasting Indian for quick takeaway in the Cumbernauld area. Food is ALWAYS ready on time. I always collect so can't speak of the delivery service. Never any issues with orders.
badCecile02/05/2022
Ordered the meal for one, which is two poppadoms, spiced onions, vegetable pakora with sauce, one curry with rice and a nan bread. All for collection. When we got our order home, there was no spiced onions or pakora sauce! It felt too petty to phone up the shop for the missing items to be delivered and as the meal was warm, we couldn't face going back out. It is not the same eating poppadoms without the spiced onions and likewise eating the pakora without sauce. Sadly, our last order from Urban Tandoori had items missing that we had added to a larger order. That time we let it go and I didn't do a review, as after all mistakes happen, but as it has happened again, I can't let it go. The meal prices have gone up, understandably, but to be paying for missing items is not good. You look forward to eating the things you have paid for and the pleasant experience has changed. Lately the poppadoms seem to have been over cooked in the middle as they are darker in the centre and take on a different taste, but as this is a minor complaint, it wasn't worth writing a review on! The food and value for money has always been excellent and I hate leaving a bad review as places are struggling. But everyone is feeling the price increases, and paying for missing items does not help. First time I let it go, but as this is a very small order, how can it happen again? What are the checks? I will go back, but if this continues, I will have to go elsewhere.
terribleAudrey01/05/2022
Took well over 2 hours for deliveryChickpeas in a bhuna yuk
goodBeardy25/04/2022
goodMichelle24/04/2022
The order i placed was good but had an item missing, some onion rings, they were mentioned in the description in the menu but not received in the order
goodBeardy21/04/2022
greatCraig17/04/2022
goodGillian11/04/2022
greatJohn04/04/2022
goodJean02/04/2022
greatJohn26/03/2022
greatEmma14/03/2022
goodDonna14/03/2022
Love the food from here but unfortunately last night I have to say was a little on the cold side disappointingly.
goodTom13/03/2022
greatJohn19/02/2022
meal was nice, wee bit different that was good, delivery was slow but driver appoligised and said they where really busier than usual, which isnt a bad thing.