Sorry guys we alway order from valentes and always gd food but tonite not so,onion rings dripping grease so muchnthe bottom was falling out the box,,myselfnordered fried ppizza and chips ,,the chips were all stuck to the bottom of the pizza box ,,when trying to gt them out they were bringing the cardboard with them ,,,,,,wee tip put the celafain on the bottom to
Vicki-Lee23/11/2020
Chips were soggy reheats haggis was same but over cooked and just horrible really disappointed
Elizabeth15/11/2020
The sauce for the pakora was all over the box that it came
Angie04/11/2020
Still waiting on my meal turning up
Sharon02/11/2020
Kevin30/10/2020
Took an hour and a half from an estimated 45 minutes for delivery
Laura24/10/2020
2 hour waiting time food came cold
Bethany20/10/2020
Ordered at 8:20pm and the food didn't arrive until approximately 11:30pm. My partner spoke to a lady in the store around 9:10 as we anticipated an hour and a half wait and were told the food was ready but they were waiting on the driver collecting it. He called again at 10:20 and was told the driver was on his way, he did not arrive until 11:30pm. We only live in the next town over and wanted honesty from the staff regarding expectations.
Courtney-Ann20/10/2020
Waited hour and a half for wrong items to be sent food was cold aswell
Peter20/10/2020
Waited well over waiting time and food was cold
Edda20/10/2020
Food was tasteless
Abbie19/10/2020
Ordered at 18;18 with a 1 hour and 20 min delivery time for it to arrive at 9! Also was told it was just coming at ten past 8. Never order again from here!!
Chloe18/10/2020
Kelsie10/10/2020
Meal was missing an item, called to let them know. Was told we would get a replacement but it never arrived.
Donna08/10/2020
The chips were horrible tonight guys, your usual high standards had definitely dropped.
Amanda07/10/2020
Food was cold when delivered and had to be reheated
Stewart02/10/2020
Margzret29/09/2020
Amanda27/09/2020
When ordering in comments asked for salt and sauce, Wasnt put on. Took 1 hour 40 minutes for delivery and when it eventually got to me it was cold. Wont be ordering again.
Denise25/09/2020
Rachael25/09/2020
Catherine25/09/2020
Order was over an hour late and no sauce as requested, asked for extra and received none! Fish was undercooked. Shame as I was a loyal customer but wont be back
Gail24/09/2020
The food was really greasy. The chips and curry sauce had gone on its side and the curry sauce was all over everything else and hardly any left with the chips. Definitely think they need a different container for this as its not the first time its happened.
Zoe17/09/2020
Usually order out here all the time and the food is great. Last night we ordered and by the time it came 1 hour and 50 mins later it was cold so we asked the driver to take it back and he said " don't tell me phone the shop" extremely rude and zero customer service top driver!! Then we waited a further 40 mins for a replacement and it was "warmish" but it was horrid just tasted like grease even my 5 year old who would literally eat mud and be happy never touched it says it all really.
Thomas16/09/2020
Delivery is an utter disgrace three hours plus to deliver Won't be using shop again
Gordon10/09/2020
John10/09/2020
Chicken wings were raw
Graeme05/09/2020
The estimated wait time was an hour and ten minutes, even though the food arrived on that time it was lacking.They know how much to charge as a single smoked sausage is five pound and if you order a cheese in burger you only get one instead of the usual two.
James29/08/2020
Fish was very good but chips were lukewarm and looked like the scraping of the fryer.
Laura27/08/2020
Cold food waited an hour and 45 mins for it cold and soggy