Ali's Takeaway

Good Rating66%
Based on 53 most recent customer reviews
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Reviews (529)

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Good Rating66%Based on 53 most recent customer reviews

Reviews (529)

terribleNeil25/04/2026
Sent wrong order, got a phone call after about 15 minutes, asking if the could come and collect, however yet we had disposed of the order and gotten something else. No mention of refunding.
Reply from Ali's Takeaway
Hi, so sorry about your experience please phone to the shop ask for Ali
badRobert18/04/2026
badBrian29/03/2026
The potato was really nice and I will buy again but I wont add any extra toppings as they are a total ripoff! £1.90 for two small slices of tomato, and the others were no better value for money.The food is first class, but buy your own toppings and save a small fortune.Id like to hear the takeaways response as to why they think that customers will put up with this!!!
Reply from Ali's Takeaway
Thanks for feedback in us please phone Shop ask for Ali any day after 4 oclock I will sort the things out appreciate it always advise our customer to phone to shop for any hassle so we can sort it
badHonor28/03/2026
terriblePamela27/03/2026
terribleNatasha20/03/2026
badGary19/03/2026
My husband's chicken was extremely pink unfortunately. My pasta was lovely though.
Reply from Ali's Takeaway
Thanks for your feedback and you ordered 5 oclock and you phone us 22:30 and we happily changing your food thats so embarrassing to get the replacement and leaving a bad feedback
terribleTracey17/03/2026
Very late food cold
Reply from Ali's Takeaway
Thanks for your feedback We are always recommended people to phone shop to get the hassle sorted
terribleGlen07/03/2026
Usually love an Alis but the £15.40 large mixed kebab has now halved in size. absolute rip off, was a loyal customer for years but wont be back after tonight
Reply from Ali's Takeaway
Thanks for your feedback. I wish you could call to the shop. We would happily replace it hopefully you get one more chance.
terribleJames04/03/2026
Staff dont have a clue and dont seem to care
Reply from Ali's Takeaway
Were sorry to hear that you felt this way. We are currently training a few new team members, and like any business, it can take a little time for them to gain experience and confidence. Our team always tries their best to help customers and provide good service.We truly appreciate feedback as it helps us improve, and we hope youll give us another chance in the future.
terribleLisa27/02/2026
My food was hard couldnt eqt most of it it came cold food was not up to a standard
Reply from Ali's Takeaway
Hi, thanks for your feedback. Sorry to hear that. That is not actual our standard. Please contact the Shop. We will sort it out for you.
terribleRicky24/02/2026
Waited 2 hrs for delivery, chips were freezing, chicken was over cooked and dry, I only received 1 chilli dip ordered 2
Reply from Ali's Takeaway
Thanks for your feedback. We are always recommended to Phone to the shop. We would replace it. Please phone shop tomorrow and ask for manager thanks.
terribleTracie21/02/2026
I ordered at 11.30pm and i would have preferred it if they had just said no more deliveries !! I ended up with over cooked dry chips and burnt spring rolls. Needles to say it all went in the bin a waste for £11 and i will definitely not be ordering from here again
Reply from Ali's Takeaway
Hi sorry about that your feedback helps us to prove our services i wish u phoned .please contact shop and ask for manager will sort the hassle 100 percent
badConlan08/02/2026
Got a 16 in Turkish pizza 1 tub of chilli saauce arrived no salad or other sauces,i had left a msg for salt sauce and vinaiger on chips,chips turned up with a lot a brown 11s thru it(cabr upload photo ),i get it was a Saturday night but £21.40 for order should have a bit more love to it
Reply from Ali's Takeaway
Thank you for your feedback, we really appreciate it. Were sorry to hear you werent fully satisfied. You should have called the shop at the time so we could have sorted it out for you straight away.
terribleGlen06/02/2026
Meal was 2 hours late and was cold and the slush puppy drinks were like water so im not a happy customer.
Reply from Ali's Takeaway
We find this very unusual as this is not something that normally happens. However, if this was the case, we sincerely apologise. you should contact the shop directly so we can look into it and resolve the issue for you.
terribleJohn04/02/2026
badEileen19/01/2026
Steak pie was beautiful but chips were reheats and horrible
Reply from Ali's Takeaway
Thanks for your feedback i wish you phoned to the shop so could replace it
terribleLeanne16/01/2026
terribleAimee09/01/2026
We have been avoiding this place for a while due a bad experience and subsequent negative reviews from others. We finally decided to order after we seen that there was new management - keenly hoping for a miraculous turnaround. We ordered a half pounder cheese burger with chips and a baked potato with chilli beef, paying £1.90 extra for cheese. (Paying extra for cheese on a baked potato should be illegal) The baked potato alone was subsequently a whopping £8.10. No big deal, I was looking forward to it because I've been feeling under the weather. What we received, however... My partner opened the bag and removed the first item. Seeing the sauce on the outer paper "This must be your baked potato. The sauce has leaked a little". Imagine my surprise when I opened it to find the cheeseburger and soggy chips, absolutely swimming in... burger juice? Absolutely grim. But nothing could have prepared me for the soul crusher that came next. Opening the 2nd item, I was faced with 2 rock hard potatoes, some spicy beef pizza topping (10 morsels), a handful of cheese and approximately half a bottle of kebab sauce. I'm pretty adventurous with food and there's cheese on it that I paid EXTRA for. I'm trying it...how bad can it be, right? I tasted 2 tiny mouthfuls and then it joined the burger in the bin. This experience cost us £19.60, but the emotional debt can never be repaid.
Reply from Ali's Takeaway
Thank you for your feedback. Were sorry to hear you were unhappy with your order. However, we were not contacted at the time to let us know there was an issue. If we had been informed, we would have gladly replaced the food or resolved the problem straight away. We always encourage customers to contact us directly so we can put things right.
terribleKathleen03/01/2026
terribleBrandon31/12/2025
Usually get a perfect order every time but this time the wrap was wrong and inedible - contacted scoffable who advised the shop are not willing to compensate for THEIR wrong doing. Always spot on but this occasion and customer service has been a major let down
Reply from Ali's Takeaway
Thank you for your feedback. Were really sorry your order wasnt correct this time, especially as you usually have a great experience with us. This isnt the standard we aim for and well be reviewing it to prevent it happening again. We hope youll give us another chance in the future.
terribleStephen23/12/2025
Chips mostly had bad bits in them, as for the chicken it was very small crisp and dried out pieces and I had to pick with fingers as fork couldnt get through to lift them. Very disappointing
Reply from Ali's Takeaway
Were really sorry that you were unhappy with your meal. Quality is very important to us, and your comments will be taken seriously and reviewed with the team. Please contact us directly and well be happy to offer a refund or a replacement. We hope youll give us another chance to provide a better experience.
terribleSharon21/12/2025
terribleJoe15/12/2025
Ordered penne pasta with tomato sauce came with a cream base and was completely wrong to what Id normally get. Contacted them and they were making out Id lost my mind. Wont be using these again. Shocking
Reply from Ali's Takeaway
We informed the customer that we would have been happy to replace the dish if it had been returned uneaten. Unfortunately, the food had already been consumed, so a replacement was not possible. We always try to resolve issues fairly and professionally.
terribleLewis02/12/2025
Food took a hour and a half , the food was freezing cold no one even ate at , chips were soggy i would like a REFUND now
badKeith19/11/2025
Ordered a large and king-size shish Kebab and the king-size was meant to come with salad as part of the meal and cost but no salad arrived.Tried to call and number supplied does not work, also the lamb in both were grizzly and fatty, hardly any eddible meat, tbh the best part of the £33 meal was the seperate chips and cheese.We threw out almost all of the lamb as inedible.Definetly will not order that again.
badKarina18/11/2025
My order was mixed up. It's okay, mistakes happen. I understand when there are a lot of orders, but your phones are disconnected!!! . I had to contact Scoffable. The wait for the correct food to arrive was a total of 3 hours. I understand your location is remote. But I think you should fix the mistakes first and then accept other orders.
terribleJoe14/11/2025
Normally nice pasta from here. However I wont be back. Was half way through eating my food and found a white small bit of plastic in it , could be a mistake yes but it could have killed me !
badPaul29/10/2025
Very poor chips, used to be decent
terribleDerek18/09/2025
Fish smelt off before even opening it and it was rank rotten. Doner Meat appeared to be barely cooked and Pakora Sauce was well watered down. Marked contrast from my last meal ordered but I won't be wasting £18.50 here again.