Ali's Takeaway

Good Rating74%
Based on 66 most recent customer reviews
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Reviews (511)

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Good Rating74%Based on 66 most recent customer reviews

Reviews (511)

terribleAimee09/01/2026
We have been avoiding this place for a while due a bad experience and subsequent negative reviews from others. We finally decided to order after we seen that there was new management - keenly hoping for a miraculous turnaround. We ordered a half pounder cheese burger with chips and a baked potato with chilli beef, paying £1.90 extra for cheese. (Paying extra for cheese on a baked potato should be illegal) The baked potato alone was subsequently a whopping £8.10. No big deal, I was looking forward to it because I've been feeling under the weather. What we received, however... My partner opened the bag and removed the first item. Seeing the sauce on the outer paper "This must be your baked potato. The sauce has leaked a little". Imagine my surprise when I opened it to find the cheeseburger and soggy chips, absolutely swimming in... burger juice? Absolutely grim. But nothing could have prepared me for the soul crusher that came next. Opening the 2nd item, I was faced with 2 rock hard potatoes, some spicy beef pizza topping (10 morsels), a handful of cheese and approximately half a bottle of kebab sauce. I'm pretty adventurous with food and there's cheese on it that I paid EXTRA for. I'm trying it...how bad can it be, right? I tasted 2 tiny mouthfuls and then it joined the burger in the bin. This experience cost us £19.60, but the emotional debt can never be repaid.
Reply from Ali's Takeaway
Thank you for your feedback. Were sorry to hear you were unhappy with your order. However, we were not contacted at the time to let us know there was an issue. If we had been informed, we would have gladly replaced the food or resolved the problem straight away. We always encourage customers to contact us directly so we can put things right.
terribleKathleen03/01/2026
terribleBrandon31/12/2025
Usually get a perfect order every time but this time the wrap was wrong and inedible - contacted scoffable who advised the shop are not willing to compensate for THEIR wrong doing. Always spot on but this occasion and customer service has been a major let down
Reply from Ali's Takeaway
Thank you for your feedback. Were really sorry your order wasnt correct this time, especially as you usually have a great experience with us. This isnt the standard we aim for and well be reviewing it to prevent it happening again. We hope youll give us another chance in the future.
terribleStephen23/12/2025
Chips mostly had bad bits in them, as for the chicken it was very small crisp and dried out pieces and I had to pick with fingers as fork couldnt get through to lift them. Very disappointing
Reply from Ali's Takeaway
Were really sorry that you were unhappy with your meal. Quality is very important to us, and your comments will be taken seriously and reviewed with the team. Please contact us directly and well be happy to offer a refund or a replacement. We hope youll give us another chance to provide a better experience.
terribleSharon21/12/2025
terribleJoe15/12/2025
Ordered penne pasta with tomato sauce came with a cream base and was completely wrong to what Id normally get. Contacted them and they were making out Id lost my mind. Wont be using these again. Shocking
Reply from Ali's Takeaway
We informed the customer that we would have been happy to replace the dish if it had been returned uneaten. Unfortunately, the food had already been consumed, so a replacement was not possible. We always try to resolve issues fairly and professionally.
terribleLewis02/12/2025
Food took a hour and a half , the food was freezing cold no one even ate at , chips were soggy i would like a REFUND now
badKeith19/11/2025
Ordered a large and king-size shish Kebab and the king-size was meant to come with salad as part of the meal and cost but no salad arrived.Tried to call and number supplied does not work, also the lamb in both were grizzly and fatty, hardly any eddible meat, tbh the best part of the £33 meal was the seperate chips and cheese.We threw out almost all of the lamb as inedible.Definetly will not order that again.
badKarina18/11/2025
My order was mixed up. It's okay, mistakes happen. I understand when there are a lot of orders, but your phones are disconnected!!! . I had to contact Scoffable. The wait for the correct food to arrive was a total of 3 hours. I understand your location is remote. But I think you should fix the mistakes first and then accept other orders.
terribleJoe14/11/2025
Normally nice pasta from here. However I wont be back. Was half way through eating my food and found a white small bit of plastic in it , could be a mistake yes but it could have killed me !
badPaul29/10/2025
Very poor chips, used to be decent
terribleDerek18/09/2025
Fish smelt off before even opening it and it was rank rotten. Doner Meat appeared to be barely cooked and Pakora Sauce was well watered down. Marked contrast from my last meal ordered but I won't be wasting £18.50 here again.
terribleKatie16/09/2025
Food was covered in grease. Took over an hour to arrive. When we called to ask how much longer it would be the woman on the phone was down right rude. Dont think well be back here.
badDebbie10/09/2025
Ordered smoked sausage supper and battered sausage was sent. Ordered a single pizza and it was burnt, greasy and inedible.
badKaty06/09/2025
Serve better kebab meat I home bargain.. Thin cheap white.
terribleJohn02/09/2025
Took one bit and had to bin it something was definitely off
badDebbie01/09/2025
I normally get a chicken supper from hete as its always nice. Tonight was a disappointment....chicken looked like it had been cooked more than once and was a funny colour. Just lost a good customer 😕
terribleJade31/08/2025
Order was confirmed then when I called to see why it was taking so long they said I wasnt getting my order
terribleMargaret29/08/2025
Hi am sorry to complain but I have this the way it was delivered to me it was cold I need yous to send me a new delivery I will give you this all back there is no way they fritters potato and pineapple fritters were edable please send a fresh order today when you open or reimburse my money M Laing
terribleShelley14/08/2025
Tikka wrap had barely any flavouring for it being tikka and little salad. Hard pieces were also found in the wrap. Fish supper was cold and soggy, so was wasted. Beef burger had little flavour too. We wont be ordering from this place again unfortunately.
terribleRyan11/08/2025
badJennifer11/08/2025
Swimming in grease Bones in the chickenDisappointed Pakora burnt
badGareth09/08/2025
Second time in a row were part of order was missing , both times not big order either
badLucy02/08/2025
terribleOwen18/07/2025
Never turned up was waiting for a hour n a half
badEddie13/07/2025
Food was cold and nuggets where not cooked
terribleDavid11/07/2025
I never received my order and you have still took my money
badDanielle30/06/2025
badGordon28/06/2025
Battered smoked supper sausage was okay chips sere rotten probably reheats all hard or bad
badDebbie26/06/2025
I ordered a single chicken and a half pizza supper.....as tasty as the chicken and pizza was, there were no chips. Shame because otherwise it would have been a good review you would have received.