Food was stone cold 1:45 for it to come from Whitburn to Armadale

Havent received my order and its been 3 hours

Took 2 hours to deliver when i was told 1hr 10mins, never had my 2 bottles of juice driver said hed bring it later and never showed up and the stuff was cold so im now 6 quid out of pocket

Ali's special burger meal was Amazing, very fresh. A++++

Waited over 2hrs for a delivery. I called up after an hour and a half to be told the food had already been delivered. I explained to the woman on the phone this was wrong as we hadnt received our food yet. The woman paused for a minute and sounded confused on the phone and said it must be on its way. 45 mins later it arrived freezing cold like it had been sitting for ages and the kebab meat was dry. I understand it was a busy Friday night but not to not apologise and still deliver cold food is bad customer service in my opinion I wont be back.

Alis burgers are excellent in my opinion.

The food tasted good, but was not very warm when it arrived, and I was cut off when they rang me about my order because I could not add an option on the app.

Food was cold

Fantastic food. Delivered on time and hot.

Was told delivery would be st 8.30, did not arrive until 9.30.

Dont get me wrong but they got lovely staff but.1. They forgot my cod and needed to wait another 20-30min after they arrived the first time.2. Got a kabab and asked for no salad and got salad with it.3 didnt get salt and vinegar on my cod, sausage and chips

Pizza and chips were fantastic

Over 2&1/2hr wait for delivery, food was cold, and greasy. Never ordering from here again

After waiting 2 hours and 40 minutes ( scoffable advised it was estimated at 1 hour) the food arrived cold. Had to reheat it in microwave which made the chips/ fries taste awful. I understand Alis was busy with lack of drivers but Scoffable shouldnt quote 1 hour then it was double the waiting time. Not happy with service or the quality the food arrived in.

Quick delivery, food superb

1hr delivery window was spot on But order wasn't warm this isn't the 1st time either