Waited hours on delivery place has now closed and no delivery showed

Absolutely love it here only thing is sometimes they give me the wrong order its happened about 2 or 3 times now.

Pizza and hoggie was great the chips and fritters were disgusting soggie and the burger tasted offal

Poor service i had phone up wondering where mine and my girlfriend food was and eventually it had arrived but my food hadn't shown and i checked if i ordered it and i had so i phoned up again and i even had the manager on the phone she agreed that the price was to high and so they said to me that they would send another one out and a hour goes by and i phoned up again to let them know and i had someone extremely rude on the other side saying that I hadnt paid for two and wasnt sending another on out the order i had was two hoagies and two ice cream and it had came to £27.60 and they want me to pay for another hoagie they only gave me a 15% discount and i find it disgusting that the manager even agree with me then the next guy had said i wasnt getting food

Haggis with literally no batter on it do its soaked in grease.Greasy chips.....no good.

Waited 20 minutes past my collection time then when got home order was incorrect.

Although food was delivered in less than 1 hour. Food was cold , chips were dry total re- heats.

Phoned at 11.10pm to see where it was didnt turn up to 11.45am didnt eat any of it was freezing cold and dry and hard, was not edible. asking them to come back and collect today for full refund.

Chips were brick hard. They are normally good but those ones we're terrible

Pizza was ok, mozzarella stick too but portion of donner meat uneatable. Taste like it was boiled and have at leats couple days..

It was all thick with grease couldn't eat it

Food didnt taste great at all unfortunately.

Ordered for collection for 7pm. Turned up bang on 7pm. They couldn't find my order. Then had to wait 20 minutes in the shop whilst they made it. Super annoying. I had a mixed chicken kebab which was good. The chicken doner is lovely but the bbq and tikka chicken was very dry. Chilli sauce is excellent. My friend had the 12" munchie box. Warning: This could easily feed 3 or 4 people. 95% of it went in the bin. It's basically crammed full of the most tasteless, dry, cheap rubbish that you can think of. The doner meat is the worst either of us have ever tasted. The fritters and onion rings were chewy and incredibly bland. It was less than an hour old when I emptied it into the bin and the whole thing was congealed together with all the fat and grease in it. Literally disgusting. It's also pretty expensive but you do get an incredible amount of food. In my opinion they need to focus more on quality than quantity. I'd rather eat much less great food than stuff myself full of poorly prepared food. Seems no one takes pride in doing a good job these days. It was also dead in peak time Saturday night which says a lot.First time using Ali's and it will also be my last.

Order wrong and cold. Waited a further 90 mins on a replacement before cancelling.Its really uncommon for this chip shop not to be excellent, obviously just a bad day!

Food good as per usual but we had no salad or sauce with the calzones. I even paid for an extra tub of chilli sauce which I also didnt receive.

Food was not freshly made. Batter was tough and chewy, not crisp. King rib was dry, and did not taste like king rib. We were unable to eat meals. Extremely disappointed and still hungry. Waste of £20! Will not be purchasing any food from here again!!