They went above and beyond with our special requests and food was great and hot.
Lesley23/10/2024
Marion22/10/2024
Soggy toast they shouldnt put it inside the food
Liam21/10/2024
This place is disgusting, sent out soup that was nothing more than a cup of hot tasteless water with uncooked hard vegetables in it, zero taste. I was fine to keep the rest of the order and request a refund for the soup, however 5 minutes later i pulled a long hair out my mouth that was buried into my chips. They REFUSED to issue me with a full refund as they always wear hairnets when preparing food not this time it seems. Sometimes you just need to admit youre wrong and sent out a disgusting meal. £21.50 i paid for half a panini, because the soup and chips were either horrible or had someones hair in it. The rest of the panini was binned once the hair was found. The woman on the phone when i phoned up to complain never apologised just sat quietly not knowing how to respond. I was prepared to take the soup refund and leave it at that however customer service was a shambles. Scamming there way into a business. Whoever made that batch of soup is due the sack.
Reply from Baguette Express
Hi mate thanks for the feedback but if u know my staff they all wear headgear do no hairs in the chips or the panini
Marion20/10/2024
Toast soggy
Marion19/10/2024
Marion19/10/2024
Cheryl18/10/2024
Been a regular customer for ages now but recently a lot of our orders have been wrong. Missing items mainly. This time it was the lettuce missing from one of the baguettes. I double checked the order and I definitely asked for it. Whoever is making up these orders needs to read them properly. If my next order is wrong then you will lose a regular customer.
June18/10/2024
Food tasted lovely. Was still warm when it arrived and delivered in less time than was advised after ordering. Very impressed.
Marion16/10/2024
Marion13/10/2024
Lomond13/10/2024
Marion12/10/2024
Lesley11/10/2024
Lesley11/10/2024
Marion10/10/2024
Marion08/10/2024
Sean08/10/2024
Stefania06/10/2024
Unfortunately it wasn't good this time. Normally I give them a good review but today my order was late, panini came cold and they got part of my order wrong.