Baguette Express

5A George Place, Bathgate, EH48 1PA

Baguette Express

Great Review Score77%
Based on 39 most recent customer reviews
Home
Find
Menu
Checkout
Order Placed
Great Review Score77% Based on 39 most recent customer reviews Back to menu
terribleDaisy18/09/2021
Came way too late, girl on the phone was rude as
terribleShona28/08/2021
terribleShannon27/08/2021
The delivery time always absolutely ridiculous and the food wasnt actually that nice.
badAlisha18/07/2021
Took over an hour to come and food was cold
Reply from Baguette Express
We r a busy shop mostly order r on time in this weather orders can be cold
badBecca05/07/2021
badLisa04/07/2021
No salad on burger, chips not great. Lukewarm when arrived
Reply from Baguette Express
U didnt order salad on the burger
badAllan27/06/2021
Cold can of juice wrapped next to hot meal and cake in the same carrier bag!Cake melted & the juice cooled the meal down resulting in lukewarm at best meal. Disappointed
terribleLewis26/06/2021
Hour delivery
badAmanda26/06/2021
badJane14/06/2021
Most thinhs wrong :)
badAaron12/06/2021
The shop put my hot food in with cold cans of juice resulting in my food being stain cold
badIan26/05/2021
Had an issue the other day and got a reply saying must be doing something right as I ordered today again let me clarify this I ordered again as I received my slush puppie a day later with a refund for it so rude the reply if u ask me not great customer service to be honest dont mess someones order up and expect them to be happy about it
terribleIan25/05/2021
Ordered 2 baguettes with a slush puppie got my baguettes didnt receive my drink though called them and said it would get delivered could be an hour as there was no delivery due for where I live didnt arrive an hour later called them back and was told 25 mins didnt arrive after 45 minutes tried to call them back just rang out was closed for delivery had to contact scoffable to get a refund for my drink, appalling service and wasted my time dont recommend them at all will just tell you what u want to hear and dont even make the effort to make things right terrible service
Reply from Baguette Express
Thanks we must be done something as y ordered again today
badDannielle24/05/2021
Slush puppy missing also put toastie in with cold juice so toasted was wet and cold
terribleStacey21/05/2021
Baked potato was cold and had big black hair in it shop refused to take responsibility as everyone in shop has blonde hair absolutely disgusting customer service
Reply from Baguette Express
Any thing for a freebee
terribleMatt20/05/2021
badSean15/05/2021
Was a bit cold by the time we got the panini
badSimon15/05/2021
Very late in delivering. And never dropped all my order. I had someone elses order
badKatie07/05/2021
Waited 1.30 mins and it was cold
terribleRobert04/05/2021
terribleEuan27/04/2021
badGemma26/04/2021
We ordered a baguette, one of the fillings was supposed to have Brie but instead had Mozzarella in its place. I think it wouldve been better for the shop to have phoned and asked if this was OK as it wasnt what was asked for.
terribleCalum20/04/2021
Took an hour and 45 mins to phone up and be told wont be till another half hour so asked for my money back and stil no sign of refund
badChelsea30/03/2021
The panni arrived soggy and cold, was more like a tomato fajita than a proper fajita. Cheese was like plastic, they had just put a random bag of crips in, juice was warm. The slush was like flavoured water
badRobyn27/03/2021
I bought a Meal and the only thing that came was my panini, no crisps or juice that I had paid for. Contacted them and not for a response
terribleBlair14/03/2021
Food was terrible. Guessing it doesnt travel well as usually its good from the shop
badKyla13/03/2021
Food was nice , however packaging could be improved as the ice cream was all over the bag , my juice and panini packaging .
badKaty19/02/2021
badAngela15/02/2021
Food took 2 hours to come and wasnt worth the wait☹
terribleScott08/02/2021