Normally I would rate Chung Hwa as good, the reason I have changed today is not about the quality of their food, but bad packaging. The soup is normally poured into a tub that has a small hole in the lid, unfortunately today whoever packaged the food placed the soup tub on its side thereby allowing about 50% of the liquid to escape the tub into the plastic bag. If they could get and use a tub without the hole in the lid it would not occur, but until they do they should ensure it is packaged correctly and eradicate the spillage. As stated the food was good apart from the spillage.

Highly recommended

The food was cold and the chips were soaking wet

Really enjoyed our meal. Ordered at 1859. Asked for it to delivered at 1950. Got email to say it would be with us at 2020. I phoned at 2045 to be told it had been forgotten about. Eventually arrived at 2100. 2 hrs is a bit long to wait!!

Tasty food that's great value and promptly delivered by pleasant staff!

Very good meal and would order again

always good food and delivery people always polite

This is about the 4th time we have used this takeaway. The delivery time was as advertised. Food this was OK but not he same standard that we had previously. Was look warm and needed to be put in the microwave. Sweet and sour Hong-Kong style was more batter than chicken. Will defo try again hoping this was a one off.

I didn't like the attitude of the lady from the "reception"... I am working with food as well but I answer nice to all customers for all their visit even if I have a bad day. I know sometimes the English barrier or tiredness will be a bit problem but she left me a " bad taste" this time and thinking if will be another visit to pick up foodI know all this comments are useless because no one will make anything but it is wrong when you show to your customers you have a bad day and you speak nice with others on the phone and face to face you make economy of words

Great food. We had the set meal for 2. Plenty of food and you get to choose any mains rather than being told what you are getting. Thanks 👍😊

Salt and pepper chicken should be renamed salt and pepper batter, chips was soggy and burned, rice was very tasteless, curry sauce is nice. Long wait for delivery

Good

ALWAYS GREAT Tasty CHINESE food ON SET MEAL CHOICES great delivery time with phone call

Fresh on time and great flavour. A good variety of vegetarian options too .

Chung Hwa delivered to the wrong address. They argued with me and refused to admit it was their fault, eventually after I insisted I got a new order but 2 hours later and only after they got the money back from the house they delivered too. I watched their delivery man go their and collect the money from them, with my meal in his hand. I only new if was him because he called me after visiting them from my window. Their delivery man still continued to argued after getting the money and after I proved the details on my phone were correct that it wasn't his fault. As someone who has worked in customer service for 30 years this is not the standard of service I would expect.

This is the first time we have used this takeaway but it certainly wont be the last . The delivery was 10mins after what was said but that was fine. The food was absolutely great. Cant recommend enough.

I think you've changed the chief... Pretty much is not like the same when I worded few months ago, but it's still Good. Great job and keep going on 👍