Hello,Were glad to hear you enjoyed your breakfast. We look forward to serving you again soon.Best regards,

Hello,First of all, thank you for your feedback. I sincerely apologize for the delay and the missing items in your order. It seems like the delays caused by heavy weekend traffic and road works may have inconvenienced you. Additionally, I deeply regret the absence of the beverages you ordered.Your satisfaction is our priority, and it's unacceptable for us to leave you dissatisfied with our service. However, I had offered to quickly purchase new beverages from a nearby location for you as a prompt solution, but I believe you declined this offer due to the delay we caused. Therefore, in accordance with your preference, I immediately contacted Scoffable 3 minutes later to arrange a refund for your beverages.Our goal is always to provide the best service and meet our customers' expectations. Rest assured, we will take the necessary measures to ensure you do not experience this again.I apologize once again, and I hope to provide you with better service on your next visit.Best regards,Cofa Cafe

Dear Kat,We aim to provide you with the finest service, no matter the time of day. We are delighted that your breakfast 'munch' box exceeded your expectations! It is a great honour for us that you enjoyed our cinnamon French toast. The care we take with each order is to ensure the satisfaction of our esteemed customers. Your feedback on our delivery service inspires us to further improve our service. We eagerly look forward to continuing to serve you.With our warmest regards,Cofa Cafe

Thank you for your wonderful feedback! We're delighted to hear that you enjoyed our hot and fast service. We can't wait to welcome you again and we're thrilled to know that you'll be sharing this experience with others. 🙂

Hello,First of all, we would like to thank you for your valuable feedback. It is important for us to consider the comments we receive from our customers, and we are saddened to learn that your experience was not satisfactory.It appears that your meal did not meet your expectations, and we can see how this would have detracted from your enjoyment. We sincerely apologize for the negative experience we have caused you.However, according to our refund policy, in the event that a meal is not enjoyed, the meal must be returned untouched for the refund process to be completed. We kindly ask for your cooperation in this matter.Additionally, we would like to mention that our establishment is new, and we have encountered unexpected busy periods. Due to this influx, we are constantly cooking to fulfill orders promptly and striving to serve fresh and hot meals. Nevertheless, it is regrettable to see that this has negatively impacted your experience.Ensuring the satisfaction of valued customers like yourself is our priority. We would like to get in touch with you to discuss this matter further and strive for a better experience. Once again, we apologize for any inconvenience caused and appreciate the feedback you have provided.Best regards,Cofa Cafe