My food was excellent as always. However (even taking into account the unprecedented situation the world finds itself in at the moment):1. Having to wait over two hours for a delivery is unacceptable2. Weekend or not, a minimum order amount of £15 is a huge threshold to cross for someone living on their own. You're discriminating against those customers. It's the highest minimum order price on Scoffable. It's highly unlikely I'll place another order unless it's reduced to £10 maximum. (£10 is the maximum minimum order amount I can find on Scoffable in the area.) You're harming your business.Hire more chefs and/or drivers if you need to please. Don't take customer loyalty for granted.Thanks.

The dragon house always provides amazing, tasty food, we have been using them for over 15 years. Fresh ingredients and crisp meals that are not soaked in oil. The medium sized order was all present and correct and I would highly recommend to any newcomers. We would normally phone to collect to avoid the delivery times, however I appreciate the preparation and delivery times are higher at the moment and I commend the efforts that they are going to to ensure their staff and customers safety.

There was a black hair through my curry sauce. Had waited 2hours for this delivery to then have to put it in the bin.

The food was starting to go cold after having to wait 1 hour 55 mins for a delivery

Waited over 2 hours for delivery- if I had known it was going to take so long before I ordered and paid for it via Scoffable I wouldn't have continued with order. Food was cold and chips definitely re-heated. Portions were quite small. Waste of time and money - if i hadn't been so hungry then I probably wouldn't have eaten it.

We waited 2.5 hours for our food, when it arrived the main thing, munchie box, from our order was missing. The deliver after 15 mins finally came back and despite asking for contactless delivery handed me over the munchie box. The munchie box was all chips, we got 1 chicken ball, 1 rib and couple bits of chicken each. I have had many munchie boxes from here before and they have been amazing hence why I got one tonight however I was extremely disappointed .

Poor

Delivery was 2 hours, when it finally came we got someone elses order, called the shop to advise of the mistake after waiting 2 hours for food, Chinese gentleman was very rude, waited another 30 mins for redelivery of the correct order, 2nd delivery driver apologised but was not his error as he never delivered it originally. Wont use scoffable or dragon house again, as you pay by card they have your money so you are at the mercy of them, VERY POOR SERVICE!!!!!

Food was delayed from 70 minutes to 110 minutes and finally arrived at 150 minutes. Foods great but delivery is terribly slow.

Order barely arrived within specified time frame but lack of communication results in a bad rating.