Forgot my spiced onions and phone was off the hook

Got given an estimated delivery time of 1 hour and 10 minutes so expected it to be busy. However, delivery actually took over 2 hours and 2 phone calls. When we phoned after 90 minutes, we were told it had just left and would be on our doorstep in a few minutes. Took another 35 minutes and phone call for it to arrive. I appreciate that they were busy but either give more accurate estimates to your customers or update them when you know youre going to miss that estimate by miles, and dont then lie to them on the phone. Sort of seems like our order was just forgotten about until we phoned the second time because it strangely arrived about 5 minutes after that.

Always late!! Always nearly 2 hours for a delivery!

Foods always nice, deliveries always bad .. 1.5/2hour atleast

2.5 hours to get here, and rude on the phone

Driver didnt receive my juice when he brought my order to my house so sat and waited half an hour to an hour for him to bring my juice this has happened twice I have ordered from there happens again I wont be back

Over 2 hrs

Pizza arrived cold, delivery driver refused to take it back. Forgot to give sauces, and they turned off phone for the shop and took 3 hours to deliver

Everything was dry and looked like it hAd been out for ages. Will not be ordering again

Over 2 hour wait for delivery again. The food was cold and soggy by the time it arrived. Flames delivery times have always been pretty poor but the food used to be worth it. Definitely not any more.

Waited 2 hours and 59 mins for my food, wont be ordering from here again.

The time the order took to come was over 2 hours and although there was bad weather this should not take that long.Donner meat was dry also

2.5 hrs to deliver my food

Food took over 2 hours to get here when we got a estimated 1hr and 20mins delivery wait when it did arrive food was cold and bland would definitely not recommend

Waited far too long for delivery

I was not happy that I ordered at 7pm and did not receive this until 8.50. When it did eventually arrive one of the pizzas was burnt to the extent it was barely edible

The ordrer was over 2.5 hours late, not only that it was cold.They always seem to be having a "busy night"

Took nearly 2 hours to be delivered and was quite cold when arrived. Have ordered before and waa fine. May have been a one off

Delivery took 3 hours before it came absolutely shocking

Waited 2 hrs 490 minutes for food and it was cold

Over 3hour wait

Poor service bad attitude rude and food didnt even come after waiting 2 hours wouldnt bother

Food was stone cold and 1hr 30 mins for delivery only stay 2 miles away