Flames

Great Rating92%
Based on 122 most recent customer reviews
Go to home page buttonFindMenuCheckoutOrder placed

Reviews (582)

Back to Menu
Great Rating92%Based on 122 most recent customer reviews

Reviews (582)

badAnn11/04/2020
Pizza was too soggy and salty, batter on pakora was too soft and could have done with chilli sauce on top of kebab instead of being at bottom as it was quite dry.
terribleBrian09/04/2020
We placed the order and it was a estimated 1:10min delivery time but after 2:15 I had to call them to ask where it was. Funnily enough I was told it was just leaving the shop 🙄. The order arrived and was wrong. The Hoggie was not a Hoggie it was just a box of donner meat. The calzone was cold and well over cooked. I had to use garlic mayo so it wasnt so dry. I called them back about the Hoggie and waited another 1hr before it was replaced and had the wrong sauce in it. Wont be using them again
badMark05/04/2020
The reason for the bad review was down to the length of tine that we had to wait, flames opened at 7.30 order placed at 7.34 amd food delivered at 10.12 after acepting a 2 hour wait. Couldnt contact the takeaway by phone. Ended up only getting them via facebook messenger where they were very apologetic and said it was due to high numbers of orders, still cant figure out how if i was one of the first to order it takes over two hours for a simple order, a kebab, korma sauce and chips and some onion rings. I suspect its more to do with the fact that my address is 4 miles from the takeaway rather than anything else. All together a bad experience.
terriblePamela05/04/2020
Took 3 hours to arrive. Food went in bin
badThomas05/04/2020
it said it will take an hour n a half but it took 2 hours
badAmy04/04/2020
Was advised 1 hour and 40 min for a delivery so i knew it was busy. I thought ok fair enough. I waited that time before calling to ask how much longer it would be and i was advised it was still being made and it would be out next, another 45 mins before it arrived and the food was stone cold.
badJade01/04/2020
2 hours and 50 mins for my food to get delivered. Probably forgot the order til i phoned back after 2 &a half hours! Terrible
badDionne31/03/2020
Nearly 3 hours for delivery and didnt manage to eat much as the food wasnt that warm.
badRoss30/03/2020
Did not receive my pita bread with my munchie box
badDerek29/03/2020
terribleAlan28/03/2020
badRachel27/03/2020
Forgot my spiced onions and phone was off the hook
terribleMeghan27/03/2020
Got given an estimated delivery time of 1 hour and 10 minutes so expected it to be busy. However, delivery actually took over 2 hours and 2 phone calls. When we phoned after 90 minutes, we were told it had just left and would be on our doorstep in a few minutes. Took another 35 minutes and phone call for it to arrive. I appreciate that they were busy but either give more accurate estimates to your customers or update them when you know youre going to miss that estimate by miles, and dont then lie to them on the phone. Sort of seems like our order was just forgotten about until we phoned the second time because it strangely arrived about 5 minutes after that.
terribleClaire26/03/2020
Always late!! Always nearly 2 hours for a delivery!
badLiam01/03/2020
Foods always nice, deliveries always bad .. 1.5/2hour atleast
badVicki01/03/2020
2.5 hours to get here, and rude on the phone
terribleEoin25/02/2020
Driver didnt receive my juice when he brought my order to my house so sat and waited half an hour to an hour for him to bring my juice this has happened twice I have ordered from there happens again I wont be back
terribleMichael15/02/2020
Over 2 hrs
badStacey12/02/2020
terribleChelsea11/02/2020
Pizza arrived cold, delivery driver refused to take it back. Forgot to give sauces, and they turned off phone for the shop and took 3 hours to deliver
badShelley11/02/2020
Everything was dry and looked like it hAd been out for ages. Will not be ordering again
terribleAmy09/02/2020
Over 2 hour wait for delivery again. The food was cold and soggy by the time it arrived. Flames delivery times have always been pretty poor but the food used to be worth it. Definitely not any more.
terribleStacey09/02/2020
Waited 2 hours and 59 mins for my food, wont be ordering from here again.
badDavid09/02/2020
The time the order took to come was over 2 hours and although there was bad weather this should not take that long.Donner meat was dry also
terribleJoe02/02/2020
2.5 hrs to deliver my food
terribleAshleigh02/02/2020
Food took over 2 hours to get here when we got a estimated 1hr and 20mins delivery wait when it did arrive food was cold and bland would definitely not recommend
terribleDanny27/01/2020
Waited far too long for delivery
terribleHeather27/01/2020
I was not happy that I ordered at 7pm and did not receive this until 8.50. When it did eventually arrive one of the pizzas was burnt to the extent it was barely edible
terribleRyan25/01/2020
The ordrer was over 2.5 hours late, not only that it was cold.They always seem to be having a "busy night"
badMichael19/01/2020
Took nearly 2 hours to be delivered and was quite cold when arrived. Have ordered before and waa fine. May have been a one off