Flames

Great Rating92%
Based on 103 most recent customer reviews
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Reviews (2579)

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Great Rating92%Based on 103 most recent customer reviews

Reviews (2579)

goodChristopher05/04/2020
greatJohn05/04/2020
Great food very tasty family box
goodColin05/04/2020
badMark05/04/2020
The reason for the bad review was down to the length of tine that we had to wait, flames opened at 7.30 order placed at 7.34 amd food delivered at 10.12 after acepting a 2 hour wait. Couldnt contact the takeaway by phone. Ended up only getting them via facebook messenger where they were very apologetic and said it was due to high numbers of orders, still cant figure out how if i was one of the first to order it takes over two hours for a simple order, a kebab, korma sauce and chips and some onion rings. I suspect its more to do with the fact that my address is 4 miles from the takeaway rather than anything else. All together a bad experience.
goodM05/04/2020
terriblePamela05/04/2020
Took 3 hours to arrive. Food went in bin
badThomas05/04/2020
it said it will take an hour n a half but it took 2 hours
goodShaun05/04/2020
goodStefanie04/04/2020
badAmy04/04/2020
Was advised 1 hour and 40 min for a delivery so i knew it was busy. I thought ok fair enough. I waited that time before calling to ask how much longer it would be and i was advised it was still being made and it would be out next, another 45 mins before it arrived and the food was stone cold.
goodNorelle03/04/2020
Munchy box was a bit cold and pizza was a tiny bit burnt but all things considered it wasnt too bad and delivery time was good , will order again
greatSteven03/04/2020
badJade01/04/2020
2 hours and 50 mins for my food to get delivered. Probably forgot the order til i phoned back after 2 &a half hours! Terrible
badDionne31/03/2020
Nearly 3 hours for delivery and didnt manage to eat much as the food wasnt that warm.
goodKarolina31/03/2020
badRoss30/03/2020
Did not receive my pita bread with my munchie box
greatNicholas30/03/2020
greatCorinne30/03/2020
badDerek29/03/2020
goodLindsay29/03/2020
goodToni28/03/2020
Food was great but the delivery times put us off, 2.5 hours last night and that seems to be a regular occurrence.
goodCaroline28/03/2020
2 hour wait but the food was good. Couldve been a bit warmer
terribleAlan28/03/2020
goodHelen28/03/2020
badRachel27/03/2020
Forgot my spiced onions and phone was off the hook
goodAshleigh27/03/2020
terribleMeghan27/03/2020
Got given an estimated delivery time of 1 hour and 10 minutes so expected it to be busy. However, delivery actually took over 2 hours and 2 phone calls. When we phoned after 90 minutes, we were told it had just left and would be on our doorstep in a few minutes. Took another 35 minutes and phone call for it to arrive. I appreciate that they were busy but either give more accurate estimates to your customers or update them when you know youre going to miss that estimate by miles, and dont then lie to them on the phone. Sort of seems like our order was just forgotten about until we phoned the second time because it strangely arrived about 5 minutes after that.
terribleClaire26/03/2020
Always late!! Always nearly 2 hours for a delivery!
goodGeoffrey25/03/2020
greatCharles25/03/2020
It was a good pizza