Delivery advised as 1hour, over two hours later; after phoning 48 times for update with a constant engaged tone, I had to go to the shop to see what was going on, to be told that the chefs had just arrived due to being held up. However my order was sitting ready for delivery. In this instance a update would have been greatly received by phone to give option to wait or cancel especially when they have your contact number.
David27/07/2019
Lynn27/07/2019
3 and a half hours we waited most of the food was hsrd and it ended up in the bin
Pauline27/07/2019
Everyone was happy, they loved it.
Stephen26/07/2019
Food was cold and just bad
Dionne25/07/2019
Food was okay, a little cold and not to our expecting chicken on my chips tasted undercooked and since I have felt a little under the weather and my partners donner meat was also a little undercooked his meal was to the usual great standards.
Maress18/07/2019
Alyson18/07/2019
Chips were awful & kebab meat was very dry
Helen14/07/2019
Alan13/07/2019
Thomas13/07/2019
The delivery was nearly hour and a half late, it was explained as there being a lack of drivers, and the delivery driver not knowing where I lived. The food was OK still warm despite late delivery
Hugh12/07/2019
Irene11/07/2019
Artur10/07/2019
Paul10/07/2019
Food was lovely, but delivery took an hour from Whitburn to Bathgate from initial order online
Iwona09/07/2019
Stacy06/07/2019
Blair04/07/2019
Over 2 hours to deliver when said 50 mins....to deliver probably a mile away
Robin04/07/2019
Derek03/07/2019
Donner meat burnt so it was like carboard.chicken pakora dry and chewy ..doner meat was replaced but no one ate it as they were put off it by then. usually a good place but its a hit or a miss these days..wont order again for a while.
Michael01/07/2019
Amanda29/06/2019
Jamie29/06/2019
Took over two hours too arrive absolute joke
Kim29/06/2019
Well they said 1 hour and 10 mins for delivery but I had to call the shop twice and it took them 1 hour 30 mins to delivery which I think its terrible as it was late its the first time I have ordered online this way and wont be doing it again was not very happy
Alistair29/06/2019
Only ordered 2 simple items and they still managed to make a mistake with my food. No cheese on a chips and cheese? C'mon now surely you shouldn't ever do that. After a quick call to them I was assured my replacement chips and cheese was being made and would be with me right away. 45 minutes later they arrived, lukewarm and I had lost all notion for. Them so over half went in the bin. Thanks Flames. We won't be using you again for a takeaway!