1 hour 45 minutes delivery.

First time I have ordered from them and the service was very poor. Got an email to say 70 delay which was fine at 90 mins I called and they couldn’t find my order then after a couple of mins they said the driver was in my area so anytime soon. The driver arrived 15 mins later as very very nice and apologetic which wasn’t his fault. They had also given me part of my order wrong but the time it took I just accepted it. The food was hot and looked ok but then when eating the kebab there was plastic on the pita bread like some of the wrapper was left on when they put it in the oven . 1st and last time I will use them.

Food was decent. A little cold. Probably as it took over an hour and a half to deliver. (We are in Whitburn, not like they were delivering far)

It was very nice. All of use was happy with it.

Very nice like alwYs

Took 2 hours to deliver, had to phone 3 times to get told it was outside my house when it wasn’t and once came didn’t taste good at all

Local delivery takes 2hours nightmare.

Ordered chicken tikka kebab, chicken barbecue kebab, both kebabs were the same and also very dry, also garlic ban bread was paper thin snd looked disgusting. We use flames quite a lot but think it’s time to give it a miss as this is the last twice we have been dissatisfied with our meal.

Waited for over 2 hours on delivery which I had to call to find out how long this was going to be

Very nice,

First time ordering from flames, definitely won’t be the last

I waited 2 hours for my delivery and when i got my order it was cold

Took almost 2 hours to come

It was lovely

Food was alright, order took over 2 and a half hours to arrive after a 1 hour 10 mins estimate. Wont be back or recommending.

My order took over it’s time to come and my chips we cold when they got here

As always wonderful