website was easy to follow, ordering exactly what I wanted, and delivered at the exact time I requested, certainly will use again, excellent service during the lockdown

Food cold. Hatelys never honour their promotions i.e (spend over £25 and get a free 2ltr juice and free potato fritters) even when you remind them when ordering. Very poor.

Hatleys give you the offer that you qualify for. How can you justify having spend £20 get free juice, spend £25 get free delivery. The juice costs £2.50 and my delivery is £1.80. How does it make sense, spend more and receive less?Also, aye, who would send chicken pakora but no sauce?

Asked for pink pakora sauce n got thee nippy stuff full Hoggie went in the bin 😢

All food was soggy. Really not happy

Decent food. Hatelys however, have a very bad habit of forgetting to include free juice (2lt bottle) if you spend over a certain amount when food is delivered.

Food was amazing but we waited 2h for delivery.

Beautiful fish. Ordered it to come asap. Didn't think it would arrive in 15 mins Will use again.

Food hot but got chips and macaroni only complaint is your lucky if a got 10 chips with mine

i ordered and paid for a bottle of juice and recived a can

I waited for collection over 10 minutes and everything was not in the order

Waiting times not accurate, usually wait 25 mins over given timefor collections