Although the fish was delicious the chips were very poor. They were too small and crispy for my taste and I couldnt eat most of them. I was disappointed with my first order from Hook 😐
Reply from Hook
Hi Karen, Thankyou for your feedback! We are glad to hear that you enjoyed your fish, but really sorry that you did not enjoy the chips. A quick call to the shop would have rectified this. If you decide to give us another try we will offer you complimentary chips. Apologies & Take Care, Hook Family
Kay19/06/2020
Andrew19/06/2020
Great as always. Our lockdown favourite.
Reply from Hook
Hi Andrew, we are thrilled to hear that we are your lockdown favourite! Thankyou so much for your continued support 😊 Take Care, Hook Family
Aileen19/06/2020
Colin19/06/2020
Jennifer18/06/2020
Stuart18/06/2020
Audrey18/06/2020
Evrything was great and delivered exactly on time! Thanks Hook
Reply from Hook
Hi Audrey, thankyou so much for your lovely comments! We are happy to hear you enjoyed your delivery! 😊 Take Care, Hook Family
Murray18/06/2020
Lynne17/06/2020
Good service, great fish and chips plus quick contactless delivery (although sadly it was a different delivery driver tonight who didn't come all the way up to the door like last guy so he missed the wee tip I'd left on the doorstep...next time though).
Reply from Hook
Hi Lynne, thankyou so much for taking the time to leave us a fantastic review! And Thankyou for leaving the driver a tip 😊 sorry he missed it! Ive passed on the message. Take Care, Hook Family
Rebecca17/06/2020
Always fresh when delivered - fish still piping hot and crisp in the right places. Pizza small but delicious and size reflected in price.
Reply from Hook
Hi Rebecca, thankyou so much for your fantastic review! 😊 we are thrilled that you enjoyed your meal. Yes 9inch is the smallest size we offer. Take Care, Hook Team
Gavin15/06/2020
Joanne14/06/2020
Louise13/06/2020
Great food and great service
Reply from Hook
Hi Louise, Thankyou for your lovely comments 😊 Take Care, Hook Family
John13/06/2020
John13/06/2020
Ordering pretty straight forward unless one part of the order doesnt want vinegar but thats hardly a tragedy. Delivery bang on time and piping hot. Consistent service and high quality fish and chips - well done again.
Reply from Hook
Hi John, Thankyou so much for your outstanding review! 😊 we appreciate your positive feedback & look forward to seeing you again soon. Take care, Hook Family
Alison13/06/2020
The food was delicious, very warm when recieved. Delivery service was 1st class & i would from them again.Thank you!
Reply from Hook
Hi Alison, Thankyou so much for your fabulous review! 😊 we are thrilled to hear you enjoyed your delivery. Take care, Hook Family
Kenneth12/06/2020
Derek12/06/2020
Brian12/06/2020
My order included a fish supper which overall tasted good but was disappointed that there was only one fish especially when supper cost £8.80
Reply from Hook
Hi Brian, thanks for your feedback. Sorry to hear you were unhappy with the fish- we use hand filleted, angel cut fish which are more expensive to purchase and are also larger and meatier instead of two small fish. We hope to see you again soon, Hook Family
Abbie12/06/2020
Janette13/06/2020
Hot and on time. Lovely fish and chips. Always consistently high quality.
Reply from Hook
Hi Janette, Thankyou so much for taking the time to leave us a brilliant review! 😊 we are grateful for your support! Take care, Hook Family
Michael12/06/2020
Malcolm12/06/2020
David12/06/2020
Stuart11/06/2020
Hook has been our go-to treat during lockdown most weeks, and we've never been disappointed.
Reply from Hook
Hi Stuart, Thankyou so much for your fantastic review and for choosing Hook! 😊 Take Care
Colin11/06/2020
Claire11/06/2020
Douglas11/06/2020
Just fabulous as always
Reply from Hook
Hi Douglas, Thankyou so much for your lovely comments! 😊 take care, Hook family
Karen20/06/2020
Colin19/06/2020
