Food was very bland and it was cold when delivered. Good portion sizes though

Lovely staff and great food.

Phenomenal! Its the best takeaway in Bathgate. The food is incredible and super authentic! Its a bit pricy but totally worth it!

Really delish food that is super filling, and yet still feels pretty healthy! I've ordered twice from there right now, and its quality certainly makes me come back for more.

Food took 5 hours to be delivered. Called and spoke to someone 3 times each time to be told that it would be with me in 15 mins. First lady I spoke with was at least apologetic however during the last call i was asked if I still wanted it as they stop taking new orders after 10pm. I ordered at 5.30pm. They clearly lied about the food getting prepared. Once fair enough but to have to call 3 times and be told the same thing is ridiculous.

we ordered from Hui En in bathgate and waited two hours then phoned to see where our order was to be told will be made soon.we informed them we wanted to speak to manager for her to say i will ask him now then continued to type on computer without saying a word then she said ok bye. we said thought you were taking to manager she said just checked said be soon told her to cancel it as was not even started cooking it yet after two hours then said would be making a complaint and she hung up on usThis is absolutely shocking customer service and will be complaining and I think this is unbelievable to phone to find out after two hours they haven't even been started to cook then to be spoken to that on the phone and be hung up on is ridiculous way to speak to a customer

Normally rave about Hui En, however my expected time was already 1hr 50, then it took over 2 and a half hours and was cold when it arrived.

Did not get delivered!! Very disappointed 😢

As always, perfect. Delivered exactly at requested time and the food was delicious.

Ok so the food is amazing but add another hour onto the delivery time and dont call the shop to find out when its coming as the person who answers to usually doesnt care but again when it does arrive you cannot fault the food

Bought shredded salt and chilli chicken it was lovely and noddles with beansprouts again good with curry sauce. My wee one got chicken and pineapple rice it was ok not great but thats something i wouldnt have ordered anyway, (dry). Portion of bbq ribs they again were good just not enough 🙈. Ordered a few times from here and always been good

Chicken balls were dry and bbq sauce over salted.

Always 5 star. Best chick fried rice and curry sauce.