Ordered my meal at 16:15 for an expected delivery at 17:10 on Christmas Day. Called the shop at 17:45 was told that my order would be out with the next delivery driver. Still no meal by 18:30. Called again and was told the delivery driver had just got back and would be with me in 10 mins. When the order arrived they had forgot 2 portions of fried rice so i had to drive to the shop and wait for fried rice. Got home noticed only one portion of rice! Drove back to the shop again for the 2nd time picked up the other portion of rice. After all that the meal was sub standard and had to reheat. They have now lost a customer!
Jade25/12/2024
Completely understand Christmas is a busy time but thought with ordering 4pm on the dot we would receive our order for 7:30 without problems maybe 10-20 mins late at a push but now waiting just over an hour for our Christmas dinner. Again totally understand loads of orders but just a shame waiting about all this time despite preordering
Jessica24/12/2024
Still not Recieved it been waiting 4 hours
Megan24/12/2024
Charlene23/12/2024
Wrong order delivered and woman on phone was clueless and rude wont order again
Jack22/12/2024
Kirsty22/12/2024
Munchie box was great! Chicken in the sweet and sour was abit chewy but over all a good meal!
Lisa21/12/2024
😊
John21/12/2024
Shirley21/12/2024
Selina20/12/2024
Quick delivery, fresh hot food. Ribs are the best!
Aileen20/12/2024
Nice meals and very nice delivery lady
James17/12/2024
Damien16/12/2024
Crispy chicken was 10/10, chips and rice wasn't the best
John14/12/2024
Thomas14/12/2024
Barry13/12/2024
Margaret12/12/2024
Delivery quicker than expected. Food delicious. Highly recommend.
Keith11/12/2024
Was cold and not tasty at all.Could not eat it as the gravy was not nice at all.
John07/12/2024
Thomas07/12/2024
Curtis06/12/2024
Gordon04/12/2024
Another great meal from Jade Palace
Alistair04/12/2024
Lovely Chinese food the ribs are the best in West Lothian 5⭐