Jade Palace

Great Rating86%
Based on 93 most recent customer reviews
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Reviews (92)

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Great Rating86%Based on 93 most recent customer reviews

Reviews (92)

badMargaret08/04/2025
Food average, fast delivery though and friendly driver.
badEleanor19/03/2025
I have been getting deliveries from here for a few months and never had an issue until last Saturday. I ordered through Scoffable and was given an estimated time of 1.5 hours. After 2 hours I called to ask the status of my delivery and was told the driver had just left. Another 30 mins passed and I called again, only to be told the driver had just left, it was 9:30pm at this point. I questioned why I was lied to 30 mins previously. Long story short I asked for a refund. The driver turned up 10 mins later and I told him I had already cancelled. He apologised and said they were a driver short. Just be honest from the start.
badJamie19/03/2025
terribleCorey15/03/2025
Took nearly 3 hours to be delivered
terribleDougie15/03/2025
After telling me the delivery would take 80 minutes i phoned the shop and told them i would come collect when i got to the shop they had lost my order it had to be hand written then i had to wait 35 minutes a ridiculous service
badKeeley13/03/2025
Dont order the sweet & sour pork hong kong style.. have to question if they know the difference between pork and chicken. Only ate the small amount of pork due to most being chicken, the rest went in the bin. Maybe they should remove it from the menu.. shocking really
badJackie26/02/2025
badCayden23/02/2025
Didnt get my juice
badClaire22/02/2025
Beansprouts were flavourless. Sift noodles taated like they were cooked the day before
terribleChris21/02/2025
Munchie box was just full off chips definitely worst value for money i have ever had,every other munchie box i have had you get salt and chilli chicken no this one you get about 1000 chips and couple wee ribz 3 chicken balls few wings.wouldnt recommend ordering a munchie box
badAndy15/02/2025
Over an hour late..
terribleKelly14/02/2025
Tried this a couple of weeks ago and food was delicious so ordered again tonight and I was so disappointed it was the meat on the special fried rice was hard and dry like it had been microwaved, I will never order from here again
badAileen02/02/2025
Purchased chicken maryland, breadcrumbs on chicken were burnt, sausage was off, rancid taste, piece of bacon burnt to a cinder inedible overall poor meal. Being generous i will score it 2 out of 5.
badKirstie23/01/2025
It was dry and hard. Sauce was lovely, delivery time was perfect but the food was not. Unfortunately went in the bin. Wont be ordering again from there.
badJenni19/01/2025
Delivery was quick - beef tasted boiled and flavourless and chicken dish has left consumer ill since 4am
badSebastian01/01/2025
The food was nice and hot once it arrived, I did however had to wait for about 3 hours and had to resort to involving Scoffable itself to get my order sorted
badMargaret31/12/2025
Got sent wrong meal.
badPaul29/12/2024
terribleM26/12/2024
terribleDavid26/12/2024
Ordered my meal at 16:15 for an expected delivery at 17:10 on Christmas Day. Called the shop at 17:45 was told that my order would be out with the next delivery driver. Still no meal by 18:30. Called again and was told the delivery driver had just got back and would be with me in 10 mins. When the order arrived they had forgot 2 portions of fried rice so i had to drive to the shop and wait for fried rice. Got home noticed only one portion of rice! Drove back to the shop again for the 2nd time picked up the other portion of rice. After all that the meal was sub standard and had to reheat. They have now lost a customer!
badJade25/12/2024
Completely understand Christmas is a busy time but thought with ordering 4pm on the dot we would receive our order for 7:30 without problems maybe 10-20 mins late at a push but now waiting just over an hour for our Christmas dinner. Again totally understand loads of orders but just a shame waiting about all this time despite preordering
terribleJessica24/12/2024
Still not Recieved it been waiting 4 hours
terribleCharlene23/12/2024
Wrong order delivered and woman on phone was clueless and rude wont order again
badKeith11/12/2024
Was cold and not tasty at all.Could not eat it as the gravy was not nice at all.
badFred01/12/2024
terriblePhillip13/11/2024
Food was greasy and tasteless, satay skewers felt raw or still half frozen, sauce was watery, soup watery and tastelessBeyond terrible i would just give up if I was in your shoes
badChloe06/11/2024
badJack02/11/2024
Chicken was pink
terribleDerek02/11/2024
Over 3 hours delivery
badIona01/11/2024