This place is normally very good but tonight it was awful. Chips Im sure were re-heats and the salt and pepper chicken was so dry and over cooked. Certainly not worth nearly £10!

No salad with the burger and was soggy

The pizza looked like it had or hadnt been cut by someone with no eyes. From what we were able to eat it was ok

Food was cold on its late arrival. Clearly been left siting for a while before delivery. Very disappointing

My order was supposed to take 50 mins. It actually took an hour and a half. Having phoned to find out what was wrong, the woman in La Capana was very abrupt, not to mention downright rude and put the phone down. Thats not the way to treat customers and I will happily tell all family and friends of this poor level of customer service and boycott this outlet.

Arrived lukewarm,not up to usual delivery from them.

The pizza was nearly cold and the topping was minimal. Won't be ordering again

Raw burger meat

Food wasnt very warm which is becoming a regular thing with la capanna sadly

Normally very good,but arrived not very warm tonight.

Fish was quiet dry and the chips weren't much to write home about, had better from you in previous orders

Reheated chips snd greasy fish not nice

Pizza was stone cold! ate a bit through out the rest

When ordered it stated 40 mins delivery , after an hour I phoned the shop to be told its on its way driver was on route . 15 mins after that phone call food arrived stone cold ! The cheese on the pizza was that cold when we tried to tear a slice the whole cheese topping can off in one !! Chicken wrap was freezing the wrap was wet with it sitting in it so long and soggy , I did contact Scoffable who contacted la capana , who refuse to take any responsibility, they say food comes in an insulated bag , my food came to my door in the white pairs bag no insulated bag , I get from other takeaways , I used to use the la capana all the time , but due to their lack of trying to deal with this , Im afraid I wont be using them again . Maybe they should find out were their drivers are after they leave the shop , as when I phoned the driver had the food , it dosent take 15 mins to get from the shop to my door !!

20 minutes late chips cold pizza like a frisby chicken curry mild temperature poor show

I was prepared to accept the tad dearer menu prices, and the ridiculously high delivery charges, due to the quality of the meals, but my attitude is swiftly changing towards those values. We are excellent customers, but enough is enough. The last three meals have been omelettes, and they are becoming more burnt underneath per delivery, and the amount of side salad, is a bloody joke, as in a smattering of lettuce and raw onion, plus ONE slice of tomato!!

Not great cold and dried ip food

Usually i dont have any issues from here and love the food but tonight i orderd carbonarra and when i took it out the bag oil litrally poured out the paper onto my clothes the paper was saturated in oil

Food was pink under cooked

Fantasy burger was like soup

Kids meal wasnt great the chips were cold and like they had been reheated as well as the sausage

Good points. It arrived earlier than stated and the can of juice was perfect. Bad points the meal itself was cold and the sausage had a hard bit in it. Had to throw it out!! Disgusting. Put me right off. Waste of money.

Food was cold and chips were very dry

Dinner meat was like rubber as it was cold and chips wer cold too

Order over 1h20m said it would be 30mins. When it arrived it was all cold. Half of it went in the bin.