Took 3 hours to come for a start! And my ice cream was all mixed together it had been sitting that long!! Joke of a place

Ordered at 7.42 and 11:04 still not arrived. Called twice and both times very polite however dont keep taking orders if you know weathers impacting delivery timescales. 3.5hrs is unacceptable for delivery who wants ice cream at 11pm. They should stop delivering if roads dangerous for drivers.

Waited an hour and a half for a tango blast and milkshake. Absolute joke so will not be back

I order every couple of weeks Thinking it will get betterUsually takes 1 to 2 hoursTonight was nearly 3 hoursCold and didnt even want it by the time it got here!

Ridiculous delivery.

Waited around 2 hours for delivery and the order was wrong when I got it.

Disgrace how long it takes too deliverer. Should not take orders if really busy.

Over 2 hour delivery, forgot part of our order happens every time we order.

Found a hair in my cookie dough 😓

Ordered at 9 never came till 11 am and was missing a sundae aswell

took over an hour to get here after the time we chose

The time for it to come was terrible and didnt have an indication about a delayed delivery until after I paid

Nearly 3hours for delivery.

We had heard from everyone that this place was amazing so we decided to give it a shot. It took two hours upon delivery but we didnt mind as we got an email straight away saying it was an estimated 2 hrs which was amazing communication. However the food wasnt that great the crepe was as if it had been cooked a few hours before hand ask it came rock solid and the cake looked was rock solid as well. I would try this place again to give it a second chance and hopefully it is better!

Rubbish took ages to come

Ordered just after 9 didnt come till after half 11

Waffle was freezing

I always order from this store but tonight I received 2 x large tango iceblasts that were 3/4 full. Im sorry but for the price you pay for them you would expect them to be full. I contacted the shop directly and was told someone would be back in contact but didnt hear back. So we will not be ordering them again!