Over 2 hours from order to delivery....wondering if specifying a delivery time rather than selecting ‘as soon as possible’ option would have given our order higher priority?

Didnt even recieve the stuff i ordered so want my money back! I never received anything so basically has £16/£17 stolen off me

For it only being down the road. It takes just shy of under 2 hours to be delivered.

Ordered our family night treats we always go here on a Saturday for something, ordered for collection was told it would be ready for 8 o’clock, my partner went down and waited an additional half an hour and it was actually just sitting there! The treats were stone cold when he got home, the cookie dough was rock solid and the crepe was freezing

Ordered at 7.45pm. Got an email straight after to say it would be 1 hour 10 minutes delivery. 10pm it finally came. Absolutle joke! Service is shocking.

Ordered at 8:12pm and it arrived after 11pm, totally unacceptable.

2 hour wait.

Terrible service. 2nd time i have ordered from them and 2nd time i have had to call to chase my delivery. 1 hour and 40 mins is a rediculous time to wait for a waffle. I will not order from them again.

Took 3 to come

All items always taste amazing but the delivery times are shocking. I waited 2 hours for my order.

Waited 3 hours on this delivery. Took 2 phone calls later for the manager to then phone me back. He was pleasant enough but 3 hours wait is totally unacceptable

Ice cream was completely melted by the time it got here.

Order was due at 9 was told it would be about 20mins late but it didn’t arrive till after 10 by which point it was to late to eat so put in the fridge for next day.

It took 2 half hours I ordered it and 7:27 and it came at 10 and I phone use and it’s said it’s was on its was on it way but it’s wasn’t please come a bit faster next time please thanks bye :(

Food was fine but waited too long for it, paying over £4 for delivery to have to wait 2 hours felt a bit of a rip off.

The food you can't fault it was very nice but waited over 2 hours for it to be delivered poor customer service

Delivery took 1hr 45 minutes on a thursday night

Food was crap and waited over 2hours for a delivery