2 and a half hours for 2 cookie dough they were so thin like eating a wrap, and cold when we got them still looking for the chocolate in one of them!

Ordered at 8pm its 11.15pm and its still not been delivered!!!

Shouldn’t take an hour and a half to deliver not even a mile away then when phoned they were only just getting it ready after an hour and 20 minutes

Red bulls were crushed and leaked over everything conplete waste the bag had ibviously been dropped

2 and a half hrs i waited on a delivery

I understand it is busy and yous all work hard but it took nearly 2 and a half hours to get our delivery tonight , it was ridiculous I was given an estimate of 1 hour 20 min aswell

It took over three hours for an ice cream sundae and cookie dough to be delivered. I was told it would be a wait of 1 hour 20 minutes which is fine as that was the expected time given via email. Had to phone up twice to check where my order was. No apology or anything when it was eventually delivered.

I was estimated a 1 hour 40 mins for delivery i call the shop after 2 hours was told they were just making my order up and then the driver would be leaving with it i then waited a further 35 mins the shop is only a 2 min drive from my house

Ordered at 10 to 8 shows up at the back of 10 and the send a email saying the delivery time is 1 hour and 20 min. Shocking!! Phone to as how long was told it’s just leaving and it never appeared for at least a hour and a half. Shocking service and shocking delivery times

Over 2 hours from order to delivery....wondering if specifying a delivery time rather than selecting ‘as soon as possible’ option would have given our order higher priority?

Didnt even recieve the stuff i ordered so want my money back! I never received anything so basically has £16/£17 stolen off me

For it only being down the road. It takes just shy of under 2 hours to be delivered.

Ordered our family night treats we always go here on a Saturday for something, ordered for collection was told it would be ready for 8 o’clock, my partner went down and waited an additional half an hour and it was actually just sitting there! The treats were stone cold when he got home, the cookie dough was rock solid and the crepe was freezing

Ordered at 7.45pm. Got an email straight after to say it would be 1 hour 10 minutes delivery. 10pm it finally came. Absolutle joke! Service is shocking.

Ordered at 8:12pm and it arrived after 11pm, totally unacceptable.

2 hour wait.

Terrible service. 2nd time i have ordered from them and 2nd time i have had to call to chase my delivery. 1 hour and 40 mins is a rediculous time to wait for a waffle. I will not order from them again.

Took 3 to come

All items always taste amazing but the delivery times are shocking. I waited 2 hours for my order.

Waited 3 hours on this delivery. Took 2 phone calls later for the manager to then phone me back. He was pleasant enough but 3 hours wait is totally unacceptable

Ice cream was completely melted by the time it got here.