its cold when its gets here and takes far too long to come
Anthony23/08/2025
its takes well to long to get her and then it is cold when it gets here
Anthony23/08/2025
takes well too long and cold by the time it gets here
Steven17/08/2025
Ian10/08/2025
Got given wrong crisps
Brandon07/08/2025
Jade17/07/2025
Smelt of smoke
Lucia13/07/2025
Matthew10/07/2025
Chloe03/07/2025
Got ice cream wrong Again
George21/06/2025
Waited 2 hours for my delivery and phone them for them to tell me he left 5 mins ago and still didnt get to me until 1 hour later And they said he couldnt find the address
Chloe09/06/2025
Holly09/06/2025
Vegan ice cream had a charcoal taste to it so wasnt enjoyable to eat. Other than that cookie dough was nice but sickly at the same time
Bronwyn04/06/2025
Tara26/05/2025
Km16/05/2025
Adam21/04/2025
Ordered from here many times and always been good. Got 4x cookie doughs last night and one was way over done. I could actually pick the whole thing up like a cookie. Really disappointed ☹
Rosalyn17/04/2025
Ice blast cups were stinking of cigarettes - both got binned
Reply from Lickilicious Candy Lounge
Sorry to hear about that, our permanent driver was on leave so we had to hire a company driver. The complain has already been forwarded to the company.
Amber16/04/2025
Linda15/04/2025
First of all I waited 2 hours for my food to come, second of all when the food came it stunk of cigarettes, they told me they would send fresh food out which took another hour to come and I got no apology or anything at the door
Reply from Lickilicious Candy Lounge
Sorry about the inconvenience. The driver was hired through a company and i made sure that the complaint has been forwarded to their manager. But im also sure that you were apologised when you phoned at the shop with that complain and a fresh order was sent away within 20 minutes with complimentary stuff added from the shop as well.
Andrew14/04/2025
Did not get the right bag of sweets asked for fizzy sweets and got gummy sweets
Reply from Lickilicious Candy Lounge
Were sorry to hear about that, but if you wouldve phoned at the shop we would have replaced it.
John31/03/2025
Missing items
Stacey10/03/2025
1 hour 20 minutes longer than the original time . Phoned shop got told 3 minutes away to another 15 minutes wait. Too much sauce on cookie dough that I couldnt eat it .
Pamela05/03/2025
Order was wrong and also cold
Billy03/03/2025
L02/03/2025
took way too long to come
Jade02/03/2025
Lorna02/03/2025
Advance order of about 3 hours but was almost an hour late because they prioritised orders that came in after
Claire16/02/2025
Took 2.5 hours and was cold on arrival . Called shop twice and didnt bother at all