Fantastic ice cream, cakes and everything in general from here, even waiting for the delivery was fine, can't wait to order again!
Iain04/04/2020
Paula04/04/2020
John04/04/2020
Very good timing and food was great
Reply from Lickilicious Candy Lounge
Thank you kindly for your feedback and for choosing Lickilicious
Rachel03/04/2020
Shannon03/04/2020
Courtney28/03/2020
Kim28/03/2020
Fantastic but had to wait a little bit longer than usual
Reply from Lickilicious Candy Lounge
Thank you kindly for your feedback and for choosing Lickilicious. We are continually improving our delivery times through these tough times and we hope to provide a quicker service on your next order.
Lee28/03/2020
I experienced complete dissatisfaction with the service received, I placed an order at 19:49 to be delivered as collection is not an option with the current pandemic, I received a call from the vendor at 21:56 to inform me they could not for fill my order as they never had all ingredients in stock I agreed to a substitute and was informed that the order was just leaving the store, I then called the store again at 22:20 to ask when to expect my delivery as it still hadnt arrived to be told that it was just about to leave, when I ask if this was normal timeframes I was told yes and then informed that they werent technically mean to be trading, at this point the employee on the line then started talking to someone else in the shop and ignored what I was saying, I find this service very unacceptable and very inconvenient, I do understand the situation at present but if you do opt to provide a service then give honest and true reflection of the service not lie and disappoint customers.
Reply from Lickilicious Candy Lounge
Hi Lee, could you please kindly get in touch with us so that we can help further in regards to your feedback.
Iain28/03/2020
Russell28/03/2020
David27/03/2020
Marianne27/03/2020
Claire27/03/2020
My order took over 2 1/2 hrs to arrive. I had to phone them twice to find out where it was. Wasn't worth the wait. Won't order again.
Reply from Lickilicious Candy Lounge
Thanks for your feedback, could you please kindly get in touch with us so that we can help.
Joanne27/03/2020
Emma27/03/2020
Ayla27/03/2020
Melissa27/03/2020
Hazel26/03/2020
John26/03/2020
Yvonne25/03/2020
Natalie25/03/2020
Shane24/03/2020
Josh24/03/2020
Louise23/03/2020
Crepe didn't taste nice
Reply from Lickilicious Candy Lounge
Hi Louise, thanks for your feedback. As discussed with the home delivery manager we shall replace the crepe free of charge on your next order.