Ordered 4 large milkshakes through scoffable app , received confirmation emails of payment and order , order to be picked up at 9.30pm . Went there at 9.30pm to be told that they had not received any order for collection , then 5 mins later they receive it , so had to wait a further 20 mins for 4 milkshakes , then finally got the 4 milkshakes that were just a regular when I orderered and already paid for 4 large milkshakes. Just a terrible first time experience dont think I will be ordering again . The milkshakes were good though in the end .

Tango ice blasts tasted weird, like the syrup was off or the gas is leaking

Did not receive my food, says it was left at my door but it was not

3 hours later delivery arrived you would expect this on a weekend not a week night

Didnt get delivered until nearlg 12oclock missing the milkshake because the driver dropped it & also dropped the cookie dough which was given to me in an absolute state. Wont be ordering again

Everytime I order from here something is missing!!

Delivery:Terrible , would definitely not recommend. 2 hours. This is why they use scoffable and not just eat or Uber. Rather pricey for delivery £4.15. You get a bus to Edinburgh cheaper. Perhaps minimise delivery area in order to maintain standards.Milkshake:Was okay. Melted a lot and no straw was supplied. Was still tasty but not to the standard expected.Jelly sweets:No problems with them , packed and good quantity for price paid.Personally wouldnt do delivery again. Next time Ill try inside.Thanks

I ordered the red hard jolly ranchers and they gave me jolly rancher soft bites, not happy I never got contacted about the change of sweets

took an hour and a half to come

Forgot my crisps and juice didnt answer the phone when I called about it

Hi my order took 3 hourse to come went to wrong door at the start and gave them my food i called and got new food but it was really bad i know yous try your best and i appreciate that and the food was amazing but i was hoping for a discount on my new order for the mistake that you

Given me biscoff instead of what I ordered and Im allergic to biscoff

Food itself was pretty good,, however received our dessert waffles, but no ice cream or any of the extras paid for 🙄 Made eating a little dry. Estimated delivery was also 2 hours. Wasnt phoning back for ice cream at 10pm.

Half empty ice blastCrepe spilled over box

Order was wrong, bought items from the menu that the did not even have, attitude is terrible even when they try to argue that from 6:30 till 9:00 is 2.5 hours !!! This may be why time management is not a strong point. Unbelievable then when the order does arrive its not what I asked for. Place is unbelievable.. stay away its a total waste of money, ruined a family treat after a meal. Most certainly will never be back.

Was given a discount code due to the mess made of my order last night so decided to give it a go tonight again , so just after six i placed an order to be delivered at eight and received confirmation of this so by quarter past eight there was still no sign of order , at twenty past eight i phoned the shop to find out it hadnt even left the shop , it eventually turned up at twenty to nine more than two and a half hours after ordering and forty minutes later than agreed and the shop seems to think this is acceptable

Placed order only to find out after my money was taken there was a two hour wait , i then contacted scoffable and was told my order would be going out with the next delivery but it actually didnt arrive till one hour forty five minutes and the ice cream was like water and the waffles had no heat at all and i have picked up from here before and it got home warm so it wasnt the distance so i basically spent over seventeen pounds on watery ice cream and two cold waffles , what a disgrace

I waited3 hours on my delivery forIt not to show up at all???? Absolute joke, no one answered the phone calls or got in contact with me to let me know

I ordered a fudge wudgy sundae which is meant to have toffee fudge ice cream, scottish tablet and vanilla, but mine only had vanilla.